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About Welocalize Welocalize, a Welo Global brand, serves localization teams through AI-enabled multilingual content solutions that enable enterprises to operate and scale globally. Welocalize combines AI, automation, and human expertise to support enterprises in more than 300 languages, enabling accurate, culturally aligned, and compliant multilingual content at scale. Welocalize’s Opal Platform comprises patented technology designed to automate multilingual content and improve workflow performance for enterprises. Opal functions as an agentic system that orchestrates AI, automation, and human expertise to coordinate content workflows across the lifecycle, improving speed, scalability, and operational control for global enterprises. These solutions operate within a secure and compliant environment supported by seven ISO certifications. Welocalize is headquartered in New York with offices worldwide. welocalize.com ROLE OVERVIEW We are looking for a Kazakh Localization QA Tester / Proofreader to join a long-term. As a Linguistic Tester, you’ll help bring high-quality Kazakh content to life and ensure it feels natural, accurate, and polished for end users. Your main focus will be reviewing and refining localized content, making sure it reads smoothly and is free from errors. This includes checking grammar, spelling, punctuation, consistency, formatting, and cultural or contextual accuracy. You’ll also work hands-on with products by executing test cases, identifying localization bugs, and reporting issues through internal bug-tracking systems. fixes are implemented, you’ll help verify that they’ve been resolved correctly. From time to time, you’ll also have the opportunity to translate content from English into Kazakh. In addition, you’ll explore user interfaces to identify localization or functional issues, playing an important role in delivering a seamless and user-friendly experience. This role is ideal for someone with native-level Kazakh fluency, strong attention to detail, and an interest in quality assurance within digital products. If you’re looking for a stable, long-term role (no end date) where you can apply both your language expertise and technical skills, this is a great opportunity. MAIN DUTIES - Write and report relevant bugs and errors using best practices through the internal database system. - Ability to understand and prioritize tasks and issues quickly and efficiently. - Native language skills and cultural awareness of Kazakh and Kazakhstan. - Good oral and written communication. - Highly organized with attention to detail and a commitment to quality. - QA various products by accurately following testing instructions and test cases. - Discover and report defects (bugs) using client-specific bug-tracking tools. - Evaluate translations in the context of software, mobile apps, and documentation. - Be a subject matter expert for linguistic issues in Kazakh (from Kazakhstan ); be able to research and resolve linguistic questions. - Adhere to project-specific quality standards, trademarks, style guides, and client-preferred checklists and glossaries. - Troubleshoot basic problems; be able to communicate effectively and escalate testing issues. - Complete assigned tasks in a quality and timely manner. IDEAL BACKGROUNDS: Marketing, Journalism, Copy Editing, Proofreading, Writing, Translation, and/or Localization Job Reference: #LI-JC1 Compensation Additional Information

Flex is a growth-stage, NYC headquartered FinTech company that is building the payment layer for life's essential bills, giving households place to see, split, and pay their bills around how they live and get paid. By offering greater choice over how and when payments are made and allowing eligible on time payments to help build a positive credit history, Flex puts households back in control of their cash flow. That work brings together people with different perspectives who challenge the status quo and take ownership of solving difficult problems. For you, that means doing the best work of your career next to people who make you better, and together bringing ideas to life that make a real impact for the people we serve. About the role As a Senior SDET at Flex, you will own the test automation and quality efforts for entire product areas or major features. You will architect and optimize automation frameworks, lead test strategy for complex systems, and regularly collaborate across teams to deliver reliable and high-quality releases. This role offers the opportunity to mentor others, drive cross-functional quality improvements, and play a critical part in shaping the future of our engineering excellence. What you’ll do Architect, implement, and optimize automated test frameworks for complex product areas, ensuring high reliability and maintainability Design, develop, and maintain robust automated test suites for API, UI, and integration testing Lead test strategy development and perform risk analysis for major features and systems Integrate automated testing into CI/CD pipelines, supporting continuous integration and delivery processes Proactively identify systemic quality issues and drive cross-team process improvements to increase coverage and efficiency Analyze test coverage, identify gaps, and implement solutions to improve product quality Collaborate closely with engineering, product, and quality leaders on cross-functional quality initiatives and release planning Provide technical guidance and mentorship to junior SDETs and QA team members, fostering skill development and best practices Review code and test cases contributed by other engineers for quality and maintainability Maintain accurate and actionable test documentation, reports, and quality metrics for assigned product areas Investigate and resolve complex defects and production issues through advanced debugging and root cause analysis Advocate for quality and champion adoption of best practices within and across engineering teams Proven ability to lead test strategy and risk analysis while making high-impact technical decisions amid ambiguity and prioritizing what matters most. Key qualifications Bachelor’s degree in Computer Science or related field, or equivalent experience 5+ years of experience in software development and test automation Advanced proficiency in multiple programming languages and test automation frameworks Deep experience designing, building, and maintaining automation frameworks (e.g., Playwright, Cypress, Selenium, RestAssured) Strong expertise in API, UI, and integration testing Proficient in CI/CD pipeline integration and optimization Skilled in test strategy development, risk analysis, and test architecture Advanced debugging, troubleshooting, and root cause analysis Solid understanding of database systems and advanced SQL Experience with observability and monitoring tools (e.g., DataDog, NewRelic) Excellent cross-functional communication and mentorship skills Strong written and verbal communication skills; able to collaborate across functions Compensation Flex takes a market-based approach to pay, and compensation may vary depending on your primary work location. Work locations are categorized into of three tiers based on a cost of labor index for that geographic area. The successful candidate’s starting pay will be commensurate with their experience, qualifications, and Flex’s internal leveling guidelines and benchmarks. Tier 1 (NYC/Bay Area, Los Angeles, Seattle) $136,000—$170,000 USD Tier 2 (Austin, Washington D.C. Philadelphia, San Diego, Chicago, Atlanta) $122,400—$153,000 USD Tier 3 (Salt Lake City, all other USA cities) $115,600—$144,500 USD Life at Flex We understand that it takes a diverse team of highly intelligent, curious, determined, empathetic, and self aware people to grow a successful company. Our HQ is located in New York City, but we have employees located throughout the US, Australia, Canada and South America. We are growing quickly, but deliberately, with a focus on building an inclusive culture. Our dynamic team has incredible perspectives to share, just as we know you do, and we take great pride in being an equal opportunity workplace. Offices Roles posted in New York, San Francisco, and Salt Lake City are hybrid positions with expectations of 2-3 days per week in our local offices. For candidates outside of these areas, you may be eligible for our relocation assistance program. Benefits View our benefits and more at getflex.com/careers.

About ElevenLabs ElevenLabs is an AI research and product company transforming how we interact with technology. We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always. We have expanded from voice into three main platforms: ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale. ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages. ElevenAPI gives developers access to our leading AI audio foundational models. Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you. How we work High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy. Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you. AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations. Excellence everywhere: Everything we do should match the quality of our AI models. Global team: We prioritize your talent, not your location. What we offer Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible. Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities. Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend. Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose. Annual company offsite: Each year, we bring the entire team together in a new location - past offsites have included Croatia and Italy. Co-working: If you’re not located near of our main hubs, we offer a monthly co-working stipend. About the Role As the Account Management Lead you'll lead a team of experienced Account Managers across the Western Europe region. You'll balance people leadership, strategic direction, and hands-on customer impact - driving excellence in post-sales outcomes and ensuring your team consistently delivers measurable value to customers and the business. You will: Lead, coach, and develop a high-performing AM team, owning team and regional NRR performance, customer retention, and expansion goals. Act as a player-coach: directly manage priority accounts, join key customer conversations, and model best-in-class success practices. Lead by example in complex post-sales and renewal cycles, unblocking issues, driving adoption, and identifying expansion opportunities. Set strategic direction for the team, aligning account manager initiatives with company goals and market trends. Monitor and optimize delivery quality across all accounts, ensuring consistency, excellence, and predictability in customer outcomes, implementing scalable processes that improve accuracy, visibility, and operational efficiency. Design and implement repeatable playbooks for renewals, upsells, and adoption; automate workflows and tools to scale team impact. Own the development and optimization of best practices for Commercial and Scale playbooks, ensuring consistent execution, measurable impact, and continuous refinement as the business evolves. Build and maintain executive-level relationships across priority accounts, serving as a strategic advisor and customer advocate in internal and external forums. Represent the voice of the customer in leadership discussions, influencing roadmap, operations, and revenue strategies. Partner with Europe GTM & cross functional leadership to align organizational objectives, drive cross-functional initiatives, and ensure cohesive execution across customer success, sales, and operations teams. Requirements • 10+ years of experience in account management or post-sales roles within SaaS, ideally some of this within Western Europe accounts. • Demonstrated technical acumen with the ability to upskill and enable the team — fostering confidence in navigating product capabilities, integrations, and data insights to strengthen customer outcomes. • 5+ years of direct people leadership experience — managing AMs, driving team quota, and developing talent through coaching and enablement. Passion for developing people and building a high-performance, feedback-driven culture grounded in accountability, learning, and customer impact. • Strong player-coach mindset: comfortable managing key accounts directly while leading others to excel in their own portfolios. • Demonstrated success in exceeding renewal, expansion, and NRR goals through effective customer engagement and strategic account management. • Expertise in CS methodologies and best practices (e.g. success planning, adoption frameworks, ROI storytelling, executive alignment). • Strong analytical and operational skills: adept at using data to identify performance trends, optimise workflows, and forecast outcomes. • Strong builder mindset - you thrive in building from scratch, redefining processes and playbooks, and operating with an AI-first mindset • Bonus: Hands-on with tools (Salesforce, Gong, Sigma, Pylon) and capable of improving data quality, visibility, and usage insights across the team. • Proficiency in German or French is required. This role is remote-first, so it can be executed from anywhere within Europe. If you prefer, you can work from our offices in London, Dublin or Paris. We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.

About ElevenLabs ElevenLabs is an AI research and product company transforming how we interact with technology. We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always. We have expanded from voice into three main platforms: ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale. ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages. ElevenAPI gives developers access to our leading AI audio foundational models. Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you. How we work High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy. Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you. AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations. Excellence everywhere: Everything we do should match the quality of our AI models. Global team: We prioritize your talent, not your location. What we offer Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible. Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities. Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend. Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose. Annual company offsite: Each year, we bring the entire team together in a new location - past offsites have included Croatia and Italy. Co-working: If you’re not located near of our main hubs, we offer a monthly co-working stipend. About the role We're looking for a Developer Experience Engineer to join us in our goal of making the ElevenLabs developer experience the gold standard other companies look up to. You'll help design, build and maintain our open source projects to drive developer adoption. Whether it's our server and client side SDKs or MCP server, you'll be directly involved in the developer journey for new and existing products. Additionally you'll help design and improve the ElevenLabs API, build developer tooling, and act as "customer zero" for new developer products. This role is perfect for someone who enjoys open source software and jumping between multiple programming languages across the stack. This role is for engineers who are motivated by improving the developer experience — hands on keyboard, building the developer experience. Requirements You enjoy building and maintaining open source projects — ideally you've created or maintained SDKs. A strong full-stack engineering skillset with a flair for API design. A passion for writing engaging technical content incl. in-depth blog posts. Are an excellent communicator able to triage technical issues. Bonus: You enjoy attending, speaking and engaging at developer conferences. Location: This role is remote and can be executed globally. If you prefer, you can work from our offices in London, New York, San Francisco, and Warsaw. #LI-Remote We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.

About ElevenLabs ElevenLabs is an AI research and product company transforming how we interact with technology. We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always. We have expanded from voice into three main platforms: ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale. ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages. ElevenAPI gives developers access to our leading AI audio foundational models. Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you. How we work High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy. Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you. AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations. Excellence everywhere: Everything we do should match the quality of our AI models. Global team: We prioritize your talent, not your location. What we offer Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible. Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities. Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend. Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose. Annual company offsite: Each year, we bring the entire team together in a new location - past offsites have included Croatia and Italy. Co-working: If you’re not located near of our main hubs, we offer a monthly co-working stipend. About the role We are looking for a backend-leaning full-stack engineer to help build the next generation of Creative Agents at ElevenLabs. Our ambition is to make agents a primary way people create across ElevenCreative. We are building systems that turn ideas into high-quality audio, image and video, bringing models and creative tools together without requiring users to become prompting experts. The creative agent is already live. You will join a small team shaping its capabilities and architecture, with ownership from backend systems and agent infrastructure through to the customer-facing experience. You will help discover what works, turn experiments into reliable features, and use real customer feedback to guide what we build next. Your responsibilities will include: Building production agents and expanding their capabilities through prompts, tool use, orchestration, new models and MCP integrations. Designing and operating reliable backend systems for asynchronous creative generation and long-running tasks, with strong performance, observability, scalability and security. Developing shared evaluations and live quality monitoring, including model-based assessment of image and video outputs. Owning features end to end, from identifying user needs and prototyping to shipping across the stack and supporting them in production, alongside product, design and engineering. You will help shape both what the agent can do and how people use it across ElevenCreative. The work combines substantial greenfield development with improving and operating a live product. Requirements We care about evidence of exceptional engineering: products you have shipped, difficult problems you have solved, and systems you have owned. We are looking for: Strong backend engineering skills, experience operating production systems, and sound fundamentals in APIs, cloud infrastructure, storage and asynchronous processing. Hands-on experience developing agents, with an understanding of prompts, tools, execution logic, evaluations and the challenges of reliable, secure operation. Evidence of independent, end-to-end ownership and confidence working across the stack, including frontend delivery when needed. Good product judgement, clear communication and enthusiasm for creative agents. We may also consider exceptional engineers with closely relevant experience. Familiarity with HTTP, WebSockets and asynchronous workers will help you build reliable communication between services and recover from failures. Experience with multimodal generation, creative editors, MCP, or building products in a small, fast-moving team would be particularly valuable. Location: This role is remote and can be executed globally. If you prefer, you can work from our offices in London, New York, San Francisco, and Warsaw. #LI-Remote We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.

About ElevenLabs ElevenLabs is an AI research and product company transforming how we interact with technology. We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always. We have expanded from voice into three main platforms: ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale. ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages. ElevenAPI gives developers access to our leading AI audio foundational models. Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you. How we work High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy. Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you. AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations. Excellence everywhere: Everything we do should match the quality of our AI models. Global team: We prioritize your talent, not your location. What we offer Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible. Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities. Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend. Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose. Annual company offsite: Each year, we bring the entire team together in a new location - past offsites have included Croatia and Italy. Co-working: If you’re not located near of our main hubs, we offer a monthly co-working stipend. About the role We are looking for a full-stack engineer to help build the next generation of Creative Agents at ElevenLabs. Our ambition is to make agents a primary way people create across ElevenCreative. We are building systems that turn ideas into high-quality audio, image and video, bringing models and creative tools together without requiring users to become prompting experts. The creative agent is already live. You will join a small team where engineers own complete problems across the full stack: frontend, backend, agent architecture and infrastructure. You should be equally comfortable building a user-facing feature, designing the services behind it, and deploying and operating the system in production. You will combine strong engineering with product judgement, taking ideas from early prototypes through to reliable features and using real customer feedback to guide what we build next. Your responsibilities will include: Designing and building complete agent-powered features, from frontend interfaces and application state to backend services, APIs and data storage. Developing agent capabilities and integrations, including model orchestration, creative tools and reliable asynchronous workflows for audio, image and video generation. Building and operating the infrastructure behind these features, improving quality, performance, scalability and security through evaluations, monitoring and testing. Owning a problem area from discovery and prototyping to deployment and operation, working closely with product, design and engineering. You will help shape both what the agent can do and how people use it across ElevenCreative. The work combines substantial greenfield development with improving a live product, with room to experiment and directly influence the product's direction. Location: This role is remote and can be executed globally. If you prefer, you can work from our offices in London, New York, San Francisco, and Warsaw. #LI-Remote Requirements We care about evidence of exceptional engineering: products you have shipped, difficult problems you have solved, and systems you have owned. We are looking for: Strong engineering skills across both frontend and backend, with a track record of independently building complete production applications. Confidence designing user interfaces, backend services, APIs and data models, and understanding how these components work together as a system. Practical experience with cloud infrastructure, deployment, asynchronous processing, testing and observability, with the ability to debug and resolve problems across the full stack. Evidence of end-to-end ownership, strong product judgement and clear communication, taking ambiguous problems from technical design through to shipping and operation. You should be excited about creative agents and comfortable learning quickly as models, tools and user needs evolve. Hands-on experience building production agents, evaluations, MCP integrations, creative editors or multimodal products would be particularly valuable, as would experience building in a small, fast-moving team. We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.

About ElevenLabs ElevenLabs is an AI research and product company transforming how we interact with technology. We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always. We have expanded from voice into three main platforms: ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale. ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages. ElevenAPI gives developers access to our leading AI audio foundational models. Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you. How we work High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy. Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you. AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations. Excellence everywhere: Everything we do should match the quality of our AI models. Global team: We prioritize your talent, not your location. What we offer Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible. Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities. Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend. Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose. Annual company offsite: Each year, we bring the entire team together in a new location - past offsites have included Croatia and Italy. Co-working: If you’re not located near of our main hubs, we offer a monthly co-working stipend. About the Role As the Account Management Lead you'll lead a team of experienced account managers across the UK&I region. You'll balance people leadership, strategic direction, and hands-on customer impact - driving excellence in post-sales outcomes and ensuring your team consistently delivers measurable value to customers and the business. You will: Lead, coach, and develop a high-performing AM team, owning team and regional NRR performance, customer retention, and expansion goals. Act as a player-coach: directly manage priority accounts, join key customer conversations, and model best-in-class success practices. Lead by example in complex post-sales and renewal cycles, unblocking issues, driving adoption, and identifying expansion opportunities. Set strategic direction for the team, aligning customer success initiatives with company goals and market trends. Monitor and optimize delivery quality across all accounts, ensuring consistency, excellence, and predictability in customer outcomes, implementing scalable processes that improve accuracy, visibility, and operational efficiency. Design and implement repeatable playbooks for renewals, upsells, and adoption; automate workflows and tools to scale team impact. Own the development and optimization of best practices for Commercial and Scale playbooks, ensuring consistent execution, measurable impact, and continuous refinement as the business evolves. Build and maintain executive-level relationships across priority accounts, serving as a strategic advisor and customer advocate in internal and external forums. Represent the voice of the customer in leadership discussions, influencing roadmap, operations, and revenue strategies. Partner with Europe GTM & cross functional leadership to align organizational objectives, drive cross-functional initiatives, and ensure cohesive execution across customer success, sales, and operations teams. Requirements • 10+ years of experience in Account Management or post-sales roles within SaaS, ideally some of this within UK&I accounts. • Demonstrated technical acumen with the ability to upskill and enable the team — fostering confidence in navigating product capabilities, integrations, and data insights to strengthen customer outcomes. • 5+ years of direct people leadership experience — managing AMs, driving team quota, and developing talent through coaching and enablement. Passion for developing people and building a high-performance, feedback-driven culture grounded in accountability, learning, and customer impact. • Strong player-coach mindset: comfortable managing key accounts directly while leading others to excel in their own portfolios. • Demonstrated success in exceeding renewal, expansion, and NRR goals through effective customer engagement and strategic account management. • Expertise in CS methodologies and best practices (e.g. success planning, adoption frameworks, ROI storytelling, executive alignment). • Strong analytical and operational skills: adept at using data to identify performance trends, optimise workflows, and forecast outcomes. • Strong builder mindset - you thrive in building from scratch, redefining processes and playbooks, and operating with an AI-first mindset • Bonus: Hands-on with tools (Salesforce, Gong, Sigma, Pylon) and capable of improving data quality, visibility, and usage insights across the team. This role is remote-first, so it can be executed from anywhere within UK&I. If you prefer, you can work from our offices in London and Dublin. We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.

Join the Sleep Fitness Movement At Eight Sleep, we’re on a mission to fuel human potential through optimal sleep. As the world’s first sleep fitness company, we’re redefining what it means to be well-rested and building the most advanced hardware, software, and AI technology to make it possible. Our products power peak mental, physical, and emotional performance by transforming every night of sleep into a personalized, data-driven recovery experience. We are trusted by high performers, professional athletes, and health-conscious consumers in over 30 countries worldwide. Recognized as of Fast Company's Most Innovative Companies in 2019, 2022, 2023, and 2026, and twice named to TIME's “Best Inventions of the Year.” We operate like a high-performance team: fast, focused, and motivated by impact. We don’t just ship; we iterate, refine, and obsess over the details that help our members sleep better and wake up stronger. Every role at Eight Sleep is a chance to create cutting-edge technology, collaborate with world-class talent, and help shape a future where sleep isn’t passive - it’s a powerful tool for living better. If you’re tired of the ordinary and driven to build at the edge of what’s possible, this is your moment. Join us and lead the movement that’s transforming how the world sleeps and what we’re all capable of when we wake up. High Standards. No Apologies We operate with intensity because our mission demands it. At Eight Sleep, we bring the same mindset as the world’s top performers: focused, relentless, and always pushing to be in the top 1% of our craft. Think Kobe Bryant’s mamba mentality, applied to bold ideas, next-gen tech, and flawless execution. This isn’t a 9-to-5. We’re a team that puts in the extra effort, not because it’s required, but because we care about the impact of our work. We’re here to build fast, push limits, and deliver without compromise. If you thrive under pressure and want to do the most meaningful work of your career, you’ll feel right at home. If you’re looking for something easier – this isn’t it. The role We are seeking a Growth Marketing Manager with experience in managing campaigns on Google Search, YouTube, TikTok, and/or Meta as well as a quantitative background leveraging Statistics and AI. The role sits within our Global Growth Marketing team and reports directly to the Growth Marketing Lead. It will focus on optimizing and scaling our digital advertising presence in all regions, managing multiple accounts. This is a high-impact role for a strategic, analytical, and creative individual passionate about transforming complex technology into simple, human, and aspirational advertising that delivers business results. The role can be based out of NYC, SF, or Remote. How you’ll contribute Lead performance marketing channels, including but not limited to Search, Shopping, YouTube, and TikTok while collaborating cross-functionally on Meta, Affiliate, lifecycle, and influencers. Build new growth and automation systems using AI tools (Claude, ChatGPT, Cursor, n8n, and similar) to eliminate manual work and increase marketing efficiency Analyze campaign performance, evaluate and interpret key performance indicators (KPIs), and work closely with the performance and data team to consolidate learnings and continuously optimize campaigns for greater efficiency. Prepare accurate reports with clearly synthesized insights and actionable next steps Analyze and recommend new copy & creative, bidding strategies, and testing structures using both qualitative and quantitative metrics at a rapid pace Stay up to date on relevant industry trends, new ad products, and best practices What you need to succeed 3+ years of experience with at least two of Google, YouTube, Meta, and TikTok Ads with proven success working on campaigns for direct-to-consumer brands, with budgets above $1M per year Analytical mindset with creative intuition. Equally fluent in metrics and emotion Experience building automation and tools with AI such as Claude, ChatGPT, Perplexity, Gemini, n8n, Cursor, etc. for Marketing and analytics applications Experience with analytics tools (e.g., Excel, Google Sheets, Looker, Mode, Hex, Tableau, SQL, Amplitude, Google Search Console, keyword planner) Capable of working independently, proactively creating plans from the ground up Develop and continually expand or refine targeting/copy/assets based on performance Strong familiarity with marketing funnels + modern attribution platforms (Northbeam, Triple Whale, Rockerbox or equivalent) Experience designing or reading geo-lift, conversion lift, or brand lift studies International awareness, with knowledge of diverse cultures A strong, proactive communicator with a can-do, positive attitude and a strong desire to get things done Why join Eight Sleep? Innovation in a culture of excellence Join us in a workplace where innovation isn’t just encouraged - it’s a standard. Our flagship product, the Pod, is a testament to our culture of excellence, beloved by hundreds of thousands of customers worldwide. At Eight Sleep, you will be part of a team that continuously pushes the boundaries of technology in sleep fitness. Immediate responsibility and accelerated career growth From your first day, you’ll take on substantial responsibilities that have a direct impact on our core business and product success. We are a small team that empowers you to own your projects and see the tangible effects of your efforts, enhancing both your professional growth and our company’s trajectory. Your path will be challenging but rewarding, perfect for those who thrive in fast-paced environments, aiming for high standards. Collaboration with exceptional talent Work alongside other bright minds like you: at Eight Sleep, exceptional intelligence and a passion for breakthroughs are the norms. Our team members are not experts in their fields but also avid innovators who thrive in our dynamic, fast-paced environment. Equitable compensation and continuous equity investment We extend equity participation to every full-time team member, recognizing and rewarding your direct contributions to our success. This includes periodic equity refreshments based on performance, ensuring that as Eight Sleep grows and succeeds, so do you – perfectly aligning your achievements with the broader triumphs of the company. Pay grows rapidly as you accumulate experience with Eight Sleep and translate it into concrete impact. Your own Pod - and other great benefits Every Eight Sleep employee receives the very product that defines our mission: a Pod of their own. If you join us you’ll get your own Pod, along with other benefits. Learn more at eightsleep.com/careers At Eight Sleep, we continually celebrate the diverse community different individuals cultivate. As an equal opportunity employer, we stay true to our values by ensuring everyone feels they can flourish and grow. We are committed to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.

View details and apply for this Bar staff vacancy in Fulham Broadway. At a glance, your role is to work as part of a team to serve food and drinks to the correct specification, working efficiently, all while maintaining high standards of cleanliness, safety and cu...

Full-time Barista vacancy at GAIL's!If the smell of fresh coffee beans roasting awakens your senses and you always work with a smile, then please read on!We are looking for baristas who have a passion to join the GAIL’s family and for great coffee. You should be motivated by teamwork and willing to help others. With no day being the same, you must be adaptable and positive to deliver our specialty coffee whilst maintaining high standards.As appreciation for being a reliable barista who is always on time and hardworking, we will treat you to amazing benefits including:Free food and drink when working50% off food and drink when not workingUp to 28 days’ holiday per year (pro rata based on hours worked).Long service holidayYearly pay reviewPension schemeDevelopment programmes for you to RISE with GAIL’sHealth & Wellbeing provided by AVIVAEmployee Assistance Programme (EAP)Refer-a-friend bonusHealth cash plansSpread the cost of home tech and appliances through salary schemesDiscounted gym membershipsDiscounts and savings from high-street retailers and restaurants24 hour GP serviceCycle to work scheme**T&Cs apply – benefits may vary, subject to eligibility**Apprenticeships available alongside this role including ‘Hospitality Barista Level 2’