Jobs in London

Come build the future of entertainment with us. Are you interested in shaping the future of movies and television? Do you want to define the nextgeneration of how and what Amazon customers are watching? Prime Video is a premium streaming service that offers customers a vast collection of TV shows andmovies — all with the ease of finding what they love to watch in place. We offer customers thousands of popular movies and TV shows from Originals and Exclusive content to exciting live sports events. We also offer our members the opportunity to subscribe to add-on channels which they can cancel at anytime and to rent or buy new release movies and TV box sets on the Prime Video Store. Prime Video is a fast-paced, growth business — available in over 240 countries and territories worldwide. The team works in a dynamic environment where innovating on behalf of our customers is at the heart of everything we do. If this sounds exciting to you, please read on. Prime Video Commerce's mission is to present the right offer to the right customer at the right time — across subscriptions, channels, and transactional video, in every market and on every device. Our science team replaces static business rules with ML-driven decisions that personalise the entire commerce journey, from discovery through checkout and beyond. We operate at scale across hundreds of millions of customers, and we are expanding into new frontiers — combining the latest advances in agentic and generative AI, behavioural simulation, and causal inference to understand the impact of our decisions before they reach customers.We are looking for an Applied Scientist to join the Prime Video Commerce Insights team in London. You will develop and deploy customer-facing models, understand customer behaviour at scale, and explore emerging techniques that help us make better decisions faster. This is a delivery focused role within a high-visibility multidisciplinary group of engineers and scientists, focused on improving the customer experience for Prime Video.Key job responsibilities- Research, design, and implement machine learning approaches (e.g. reinforcement learning and recommendation systems) that personalise across different customer touch points.- Collaborate with engineers to deploy and integrate successful experiment results into large-scale, complex Amazon production systems with low latency.- Design and execute rigorous experiments to demonstrate the technical efficacy and business value of your methods.- Act as a subject-matter expert and help define the science roadmap and research agenda in line with organisational priorities and production constraints.- Provide machine learning thought leadership to technical and business leaders, thinking strategically about business, product, and technical challenges.- Work with technical product managers to work backwards from what matters to customers and deliver ML-backed solutions.- Share results with the team and wider scientific community through documents that are both statistically rigorous and compellingly relevant.A day in the lifeYou will be a research leader and innovator within the Commerce Insights organisation. You will collaborate with talented engineers and senior leaders to solve problems that are uniquely challenging at Amazon's scale: personalising commerce decisions across multiple business lines, balancing competing objectives, and positively impacting hundreds of millions of customers worldwide. The problems here are technically deep — combining large-scale ML, causal reasoning, and behavioural modelling in a domain where every decision carries real revenue and customer-experience consequences. Your research will ship to production and move metrics that matter.About the teamYou will join a team of engineers and applied scientists with a proven track record of solving highly complex, ambiguous problems — work that has produced patents and publications at top-tier conferences. The team has direct visibility to senior Prime Video leadership and collaborates broadly across Commerce, Content, and Platform teams to shape how customers discover, subscribe to, and engage with video content. This is a team that operates at the intersection of rigorous research and real-world impact, where your ideas move from whiteboard to production for hundreds of millions of customers.Basic Qualifications:- Experience programming in Java, C++, Python or related language- Experience in any of the following areas: algorithms and data structures, parsing, numerical optimization, data mining, parallel and distributed computing, high-performance computing- Experience in building machine learning models for business application- Professional non-internship experience in a relevant field (CS, CE, ML)Preferred Qualifications:- Experience implementing algorithms using both toolkits and self-developed code- Have publications at top-tier peer-reviewed conferences or journals- Master's degree in a relevant field, or equivalent qualification/experienceAmazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

As an Amazon Web Services (AWS) Sr. Customer Solutions Manager, you will be responsible for helping to guide the largest and most complex AWS UK&I customers along their multi-year journey to the cloud. In this new, highly visible position, you will ensure that all AWS teams are working together effectively and efficiently to deliver outcomes for the customer.In the role, you will be a critical partner to our UK&I customers, leveraging your delivery experience with large scale transformations and helping shepherd them through their stages of AWS adoption. Guiding the customer through the operational, educational and governance aspects of a successful AWS cloud journey.You will interface with customer and AWS leadership, driving collaboration between the other core account groups (Sales, Support, Solutions Architecture and Professional Services), product/engineering teams, and customer teams, planning and supporting major workload migrations. You will translate strategic initiatives in the account plan into executable actions, working backwards from our customers' key milestones. The execution of education plans, roadmap to business outcome alignments, Executive Briefing Sessions, and go-live events and transitions are a few items owned by the CSM that are critical to the success of our customer's cloud journey.At AWS, you are encouraged to think big, invent and take ownership on customer challenges. You will not bring the best of AWS/Amazon to our customers, but you will also proactively help solve the customer's challenges through new ideas, tools and mechanisms, including providing guidance on their GenAI strategy.Successful candidates will have a strong delivery and change management background, be detail-oriented, have excellent problem-solving abilities, and be exemplary communicators both at the executive and project team level. You will be a peer leader, have the ability to gain stakeholder buy-in, negotiate and lead teams. Your enterprise experience and operational excellence will influence the team's decisions, provide insight, and help drive secure and robust solutions.You will evangelize AWS services and influence customers for adopting them. You should be passionate about delivering a great customer experience by deploying AWS solutions and inspiring innovation. You will be obsessed with contributing to the day-to-day management of your customers' successful adoption of AWS.Do you look around corners for ways to engage and service customers? Are you passionate about using technology, including generative AI, to solve business problems that have big customer impact?Come build the future with us.Key job responsibilitiesAs an Amazon Web Services (AWS) Sr. Customer Solutions Manager, your key responsibilities will include:- Guiding large/complex UK&I customers through their cloud adoption journey- Ensuring cross-functional AWS team collaboration to deliver customer outcomes- Serving as a trusted partner, leveraging transformation expertise to shepherd customers- Driving customer education, governance, and workload migration planning- Proactively solving customer challenges with new ideas, tools, and GenAI guidance- Evangelizing AWS services and delivering great customer experiences- Contributing to the day-to-day management of successful AWS adoptionA day in the lifeAs an AWS Customer Solutions Manager, your daily life involves being a strategic partner to some of the largest and most complex UK&I customers. You spend your time interfacing with customer and AWS leadership, driving collaboration across sales, support, architecture, and professional services teams. You're responsible for translating the customer's strategic objectives into executable actions, overseeing critical workload migrations, educational programs, and go-live events. A large portion of your day is spent understanding the customer's evolving needs, proactively developing new ideas and solutions, including guidance on their GenAI strategy, and ensuring a great customer experience as they navigate their AWS cloud journey. You're a problem-solver, communicator, and trusted advisor to your customers.About the teamThe AWS UK&I Customer Solutions Manager team is a powerhouse of experienced, strategic thinkers dedicated to guiding the cloud journeys of the region's largest and most complex customers. This diverse, cross-functional group brings a wealth of transformation expertise, technical acumen, and customer-centric mindsets to the table. They operate as trusted advisors, seamlessly orchestrating collaboration across AWS sales, support, architecture, and professional services to deliver tailored solutions. Unafraid to challenge the status quo, they continuously ideate new ways to solve customer problems, including innovative approaches to generative AI. This team's passion for driving customer success is palpable, as they work tirelessly to evangelize AWS capabilities and inspire transformative change. They are the backbone of AWS's commitment to the UK&I market.Basic Qualifications:- Bachelor's degree in science, technology, engineering, math, business or equivalent- Experience leading large-scale, technical or engineering programs with a proven record of thought leadership, business case development, realizing customer benefits, and successful program completion- Experience in customer-facing work, engaging with customer executives, technologists or partners to solve business problems with advanced technologies- Experience leading technical and non-technical transformation project teams with a proven ability to work across broad functional teamsPreferred Qualifications:- PMP certification, or SCRUM/Agile, SAFe certification- Experience implementing cloud services including migrations and modernization projects or similarAmazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

We are seeking a Finance Manager to become a key member of the Statutory Financial Reporting and Compliance team, located in our London office. The role has responsibility for aspects of the controllership and accounting function in support of the EMEA operations. The accounting flows are operated in multiple legal entities with involvement of a number of stakeholders in different locations. This position will be focused on reporting results to the business and implementing process improvements to support global goals. In addition to the accounting and reporting responsibilities, the individual will own and drive cross-border projects and develop best practice in processes and controllership on an international level, with an emphasis on utilizing new technology and developing subject matter expertise in this area. They will also create and drive the implementation of policies with the financial leadership team based out of worldwide Amazon locations.Key job responsibilities• Representing the EMEA Accounting team.• Leading and driving various meetings with senior management on key financial statement areas.• Ownership of the monthly, quarterly, and annual closes for the EMEA operations while implementing and maintaining adequate mechanisms and forums for reviews, decision making and escalations with finance partners and management.• Driving standardization and continuous improvement of processes and controls to obtain the highest integrity of financial reporting (US, local GAAP, and management reporting)—including partnering with appropriate stakeholders, for a successful end-to-end approach to reporting.• Delivering functional projects on a cross-country level, such as implementing best accounting/ controllership practice to enhance and deepen the control environment.• Ensuring that the EMEA Accounting activities are aligned across the Worldwide Accounting Organization.• Influencing and articulating accounting/ finance terminology to the non-finance community.• Supports internal and external audit processes.Basic Qualifications:- Bachelor's degree in engineering, statistics or business, or a Bachelor's degree and experience in quantitative role (engineering, process re-engineering, quality assurance)- Experience in tax, finance or a related analytical field- Experience in multiple finance and accounting roles- Experience applying key financial performance indicators (KPIs) to analyses- Experience in building financial and operational reports/data sets that inform business decision-making- Experience in creating process improvements with automation and analysis- Experience participating in continuous improvement projects in your team to scale and improve controllership with measurable resultsPreferred Qualifications:- Knowledge of SQL/ETL- Experience in identifying incomplete or inaccurate data, identifying the root cause and creating/implementing an escalation plan- Experience in solving complex business challenges by delivering accurate and timely financial models, analysis, and recommendations that have a proven impact on business (e.g., financial savings, operational improvements, or customer benefits)- Experience working with large-scale data mining and reporting tools (examples: SQL, MS Access, Essbase, Cognos) and other financial systems (examples: Oracle, SAP, Lawson, JD Edwards)- Experience delivering forecasting, budgeting, and variance analysis, and data interpretation of resultsAmazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The AWS Professional Services (ProServe) Telco, Media & Entertainment, Gaming and Sports (TMEGS) Delivery Practice is seeking a Sr. Engagement Manager (EM) to own the delivery of complex, outcome-based cloud and AI programs for our customers. In this role you are accountable for business outcomes, not just project milestones. You will help shape what we commit to, negotiate it with customer executives, and deliver it profitably.Most of our engagements are delivered on a fixed-price, outcome-based model. You will turn customer ambitions into measurable outcomes, clear acceptance criteria and a milestone plan that both the customer and AWS can stand behind. You will work with sales and solution architects before signature to make sure what we sell is deliverable. After signature, you will manage scope, change and commercial performance with discipline: tracking earned value, protecting margin, and negotiating trade-offs with customer executives when priorities shift. You are comfortable having difficult conversations early, and you know how to protect both the customer relationship and the commercial position.You will lead delivery teams that use AI throughout the delivery lifecycle, from requirements and design through code generation, testing and operations, to deliver outcomes faster and at higher quality than traditional approaches. You are hands-on with AI-assisted delivery tools, and fluent enough in architecture and engineering to challenge AI-generated plans and designs, make informed trade-offs on performance, security, scalability and cost, and keep quality high as delivery speed increases. You apply AWS frameworks such as Well-Architected and the Cloud Adoption Framework, and you build automated quality gates so standards hold as delivery scales.Our largest programs combine AWS builders with AWS Partner Network (APN) partners and sometimes customer-selected system integrators. You will orchestrate this mixed workforce to a single quality bar. That means setting clear accountability, consistent acceptance criteria and mechanisms that make standards hold by design rather than by inspection. You will also drive change management on the customer side, so the organization adopts what we build and the business value is realized.You will build trusted relationships with senior customer stakeholders up to C-level, report progress in terms of business value delivered, and spot leading indicators of risk such as velocity, environment stability, partner quality and team health, acting on them before they become escalations. As you grow, you will lead larger multi-workstream programs, help shape how we price and measure outcomes, and contribute reusable assets, patterns and AI-enabled practices that make the next engagement faster than the last. You are expected to achieve and maintain relevant AWS certifications, including in AI, and to develop deep domain expertise.The AWS Professional Services organization is a global team of experts that help customers realize their desired business outcomes when using the AWS Cloud. We work together with customer teams and the AWS Partner Network (APN) to execute enterprise cloud and AI initiatives. We provide a collection of offerings that help customers achieve specific outcomes related to enterprise cloud adoption, and focused guidance through our global specialty practices, which cover a variety of solutions, technologies and industries.Key job responsibilities- Owning delivery of complex, outcome-based cloud and AI programs end to end, accountable for customer business outcomes, delivery quality and commercial performance- Working with sales and solution architects before signature to shape scope, define measurable outcomes and acceptance criteria, and confirm what we commit to is deliverable- Negotiating scope, milestones and trade-offs with customer executives, and managing fixed-price engagements through disciplined change control, earned-value tracking and margin protection- Managing engagement revenue and financial health: forecasting revenue against milestones, maintaining an accurate estimate at completion, driving timely milestone acceptance and billing, and identifying expansion opportunities that grow the customer relationship- Leading delivery teams that use AI across the lifecycle (requirements, design, code generation, testing and operations), and applying enough technical depth to challenge AI-generated output and make informed trade-offs on security, performance, scalability and cost- Orchestrating mixed teams of AWS builders, AWS Partner Network partners and customer-selected integrators to a single quality bar, with clear accountability, consistent acceptance criteria and automated quality gates- Driving customer-side change management and adoption, so the organization realizes the value of what we build- Reporting progress to senior stakeholders in terms of business value delivered, and acting on leading indicators of risk (velocity, environment stability, partner quality, team health) before they become escalations- Contributing reusable assets, patterns and AI-enabled delivery practices that make each engagement faster and more repeatable than the lastAbout the teamDiverse Experiences: AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job below, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team Culture - Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career Growth - We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life Balance - We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Basic Qualifications:- 5+ years of leading multiple Agile teams (like Scrum Masters, Product Owners) concurrently or at scale experience- 5+ years of leading and delivering enterprise-level IT engagements experience- 5+ years of cloud computing experience- Knowledge of the value proposition of the public cloud and cloud engagement delivery (IaaS, PaaS, SaaS)- Experience working with, presenting to, and negotiating with C-level executives, IT, lines of business, procurement, finance, legal and internal stakeholders for sizeable commercial/enterprise dealsPreferred Qualifications:- 5+ years of delivering customer engagements in a professional services role experience- AWS certification- Experience with Agile and project management toolsets like Jira, Rally, VersionOne or Taiga- Experience working with and presenting to C-level executives, IT, and lines of businesses across organizations or equivalent- active project management certification (e.g., APM, CSM, PMI-ACP, PRINCE2)Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The ABM Solutions & Implementation team within the AWS Global ABM Practice is chartered to define, build, deploy, govern, and enable the solutions that empower 200+ ABM practitioners globally to operate efficiently and at scale. We create, manage, and support the end-to-end delivery of ABM capabilities — from AI-powered technologies to process automation to content management — ensuring our marketers spend less time on manual execution and more time on strategic customer impact.We are seeking an ABM Program Manager to own and scale the AI, data, and operational solutions that support our ABM community. This role sits at the intersection of marketing and technology: you will take complex, ambiguous problems and deliver AI-based solutions end-to-end — from problem definition through design, build, testing, and global rollout. You will act as the key partner between ABM stakeholders, cross-functional teams (Martech teams, Marketing Operations, and our Integrated Demand Center), and external vendors, translating strategic ABM objectives into scalable solutions.This role combines strategic thinking with a builder mindset. You will not simply route requirements to a cross-functional support team — you will assess ABM requirements, and where a solution can be built using out-of-the-box AI tools (such as Amazon Quick, MCP integrations, and Asana), you will build it and enable ABMers to use these solutions effectively. Success means ABM practitioners have an integrated, easy-to-use set of AI-powered tools embedded in their daily workflow that adapt as their accounts evolve — delivered with rigor, field-tested adoption, and measurable impact.Key job responsibilities• Serve as the business lead for ABM AI, data, and operational solutions end-to-end — define the vision, program strategy, requirements, and success criteria for AI-based ABM solutions with limited guidance, operating in problem spaces where the solution is not yet defined.• Design and build AI-powered tools and automation flows from problem definition through production — including customer journey engines, Quick Skill automations, MCP integrations across enterprise platforms (CRM, Highspot, Asana), and reactive signal-monitoring layers that keep solutions current as accounts evolve.• Drive delivery and support of complex, cross-functional solutions — including design, AppSec compliance, build, user acceptance testing with field practitioners, documentation (SOPs and training guides), product demonstrations, and global rollout.• Serve as the key partner between marketing stakeholders, cross-functional teams (Martech teams, Marketing Operations, and our Integrated Demand Center), and external vendors — translating business requirements into technical specifications, and communicating technical constraints back to marketing stakeholders.• Drive AI enablement and adoption across a globally distributed practitioner community — assess AI maturity, build leveling frameworks, deploy Quick Skills tooling, and coach practitioners (e.g., via a Champions program) to scale adoption across all Geos.• Spot risks and drive appropriate trade-offs — understand design approaches within the ABM technology domain (AI/ML frameworks, MCP integrations, data sources, agent orchestration, UI/UX) and ask the right questions to ensure sound decisions.• Define, track, and report on program KPIs (adoption, usage volume, practitioner impact, time savings, delivery quality). Use data to identify bottlenecks, drive improvements, and inform investment decisions.• Create new processes and mechanisms — AI solution generation workflows, orchestration patterns, coaching methodologies, and global rollout mechanisms — and optimize cross-team delivery across engineering and marketing organizations.• Facilitate cross-functional decision-making forums with leaders, technical program managers, and vendors to secure resources, align priorities, and drive timely decisions. Present decisions and program status to senior leadership.• Partner with the Martech team on ABM solution lifecycle management — contributing requirements and field-informed input to platform builds such as buying-group identification services, account planning platforms, and ABM experience products.Basic Qualifications:- Experience building, executing and scaling cross-functional programs or marketing campaigns from concept to completion- Experience using data and metrics to drive improvements- Experience using Microsoft Excel to manipulate and analyze data- Experience working with engineering and technical teams to build automated solutionsPreferred Qualifications:- Experience utilizing systems and tools involving email, web, analytics, and CRM (Marketo, Tableau, Salesforce, etc.) for targeting, segmentation, reporting for demand generation- Experience building, executing and scaling cross-functional marketing programsAmazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

**12 months Fixed Term ContractThe Investigations Manager will carry out critical incident investigations and establish, expand and standardize our team's internal investigation processes. The Amazon Partner Escalations Awareness process is to ensure fair and respectful treatment of Drivers and other employees of Amazon Partners. You contribute to re-active critical cases but also future pro-active incident mitigation.Key job responsibilitiesYour role and responsibilities:• Investigate claims with different levels of severity;• Deep Dive on data from various internal systems; propose remedial action based on investigation findings; production of completed investigation documentation;• Manage assigned casework and close investigations by meeting the expected quality and SLAs;• Consult and collaborate with business partners across (DSP Management, Corporate ER teams, Legal teams, PR and 3rd Party Vendors, Audit and Compliance).About the teamThe Amazon Logistics EU Deliver Service Partners (DSP), Amazon Partner Escalations Team owns all EU wide initiatives aimed to address workplace related escalations involving Amazon Partners and their employees. Our team provides EU Amazon Logistics community with the knowledge, the right short and long-term strategies to drive improvement and delight Drivers and DSP stakeholders, while protecting customer experience.Basic Qualifications:- Experience in program requirements definition, together with data and metrics leveraging to drive improvements- Bachelor's degree, or 3+ years of work in relevant industries such as law, customer service, investigations or project management experience- Proficiency in Arabic languagePreferred Qualifications:- Experience in Incident Management, Threat Management, Corporate Investigations, Law Enforcement, Security Operations, Crisis Management or a related field that involves conducting threat assessments, workplace investigations, and/or incident response- Experience that includes strong analytical skills, attention to detail, and effective communication abilities, or experience in software development- Experience with case management- Excellent written and verbal communication skills- Attention to detail and ability to manage multiple cases simultaneously- Proficiency in Urdu languageAmazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

**12 months Fixed Term ContractThe Investigations Manager will carry out critical incident investigations and establish, expand and standardize our team's internal investigation processes. The Amazon Partner Escalations Awareness process is to ensure fair and respectful treatment of Drivers and other employees of Amazon Partners. You contribute to re-active critical cases but also future pro-active incident mitigation.Key job responsibilitiesYour role and responsibilities:• Investigate claims with different levels of severity;• Deep Dive on data from various internal systems; propose remedial action based on investigation findings; production of completed investigation documentation;• Manage assigned casework and close investigations by meeting the expected quality and SLAs;• Consult and collaborate with business partners across (DSP Management, Corporate ER teams, Legal teams, PR and 3rd Party Vendors, Audit and Compliance).About the teamThe Amazon Logistics EU Deliver Service Partners (DSP), Amazon Partner Escalations Team owns all EU wide initiatives aimed to address workplace related escalations involving Amazon Partners and their employees. Our team provides EU Amazon Logistics community with the knowledge, the right short and long-term strategies to drive improvement and delight Drivers and DSP stakeholders, while protecting customer experience.Basic Qualifications:- Experience in program requirements definition, together with data and metrics leveraging to drive improvements- Bachelor's degree, or 3+ years of work in relevant industries such as law, customer service, investigations or project management experience- Proficiency in Arabic languagePreferred Qualifications:- Experience in Incident Management, Threat Management, Corporate Investigations, Law Enforcement, Security Operations, Crisis Management or a related field that involves conducting threat assessments, workplace investigations, and/or incident response- Experience that includes strong analytical skills, attention to detail, and effective communication abilities, or experience in software development- Experience with case management- Excellent written and verbal communication skills- Attention to detail and ability to manage multiple cases simultaneously- Proficiency in Urdu languageAmazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The Amazon Web Services Professional Services (ProServe) team is seeking a highly skilled and versatile Senior Engagement Manager (EM) to join our team and lead the delivery of complex cloud solution projects. In this role you will combine technical expertise with strong project leadership skills to drive successful implementations of AWS-based solutions for our clients. You will bridge business requirements with technical solutions, facilitating technical discussions and ensuring alignment with customer outcomes. Applying AWS frameworks like Well-Architected and Cloud Adoption Framework while demonstrating technical credibility across diverse stakeholders, you will distill customer needs into clear technical requirements, decompose complex problems, and make informed trade-off decisions considering performance, scalability, security, and business impact. Possessing strong technology and program/project management experience, you will validate technical solutions against business goals, recognize when additional technical evaluation is needed, and manage technical risks. You will be expected to achieve and maintain relevant AWS certifications, develop domain-specific expertise, and effectively communicate technical concepts to both technical and business audiences. As you progress, you’ll lead increasingly complex technical projects, shape cross-organizational technical strategies, and establish best practices in your domain. In this role you will apply your management and leadership capabilities to successfully execute project plans, proactively identify and manage risks, resolve issues, escalate when appropriate, and drive projects to successful completion, while exceeding customer expectations.The AWS Professional Services organization is a global team of experts that help customers realize their desired business outcomes when using the AWS Cloud. We work together with customer teams and the AWS Partner Network (APN) to execute enterprise cloud computing initiatives. Our team provides assistance through a collection of offerings which help customers achieve specific outcomes related to enterprise cloud adoption. We also deliver focused guidance through our global specialty practices, which cover a variety of solutions, technologies, and industries.Eligibility for UK Government Security Clearance is required for this role (https://www.gov.uk/government/publications/united-kingdom-security-vetting-clearance-levels)Key job responsibilitiesAs an experienced technology program/project manager, you will be responsible for: • Leading and managing complex cloud migration and transformation projects/programmes• Ensuring successful delivery of project/programme outcomes within agreed time frames, budget and quality parameters• Developing and executing project/programme level planning with the agility to adjust strategies as necessary to meet evolving business objectives• Building and maintaining strong stakeholder relationships across customers, partners and internal teams at all levels• Driving key decisions and resolving project/programme level risks and issues• Establishing robust governance model, project/programme structure and communication plan• Leading a multidisciplinary teams of technical specialists• Ensuring compliance with security, regulatory and governance requirements• Bridging business requirements with technical solutions, facilitating engineering discussions and ensuring alignment with customer business outcomes• Distilling customer needs into clear technical requirements and map them to business outcomesA day in the lifeDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job below, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer.That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Basic Qualifications:- Experience in leading and delivering enterprise-level IT engagements- Knowledge of technology principles and services including infrastructure, business applications, data management, security, application platforms, and consumer-facing technology- Experience in leading multiple Agile teams (like Scrum Masters, Product Owners) concurrently or at scalePreferred Qualifications:- AWS certification- Experience in delivering customer engagements in a professional services role- Experience with Agile and project management toolsets like Jira, Rally, VersionOne or Taiga- Experience working with and presenting to C-level executives, IT, and lines of businesses across organizations or equivalent- active project management certification (e.g., APM, CSM, PMI-ACP, PRINCE2)Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The Ring Video Platform Team innovates in the video streaming space for Ring cameras. We are passionate about helping customers see what matters at home, whenever they need to. Every day, millions of Ring devices stream, record and process video through services we build and operate. At that scale we hold ourselves to a high bar for reliability, latency, video quality and privacy.We're looking for a technically deep Software Development Manager to lead of our video platform teams. This role suits someone who enjoys the engineering as much as the people side. You'll stay close to the architecture, be comfortable reasoning about protocols, performance and failure modes, and be someone your engineers trust as a technical voice in the room. There's real room to innovate: real-time video at this scale raises hard problems, and many of them have no off-the-shelf answer.We're also changing how we build software. AI is becoming part of every stage of our development lifecycle, from design and coding through review, testing and operations. You'll help shape what that looks like in practice. That means working out where AI genuinely makes engineers more effective, building it into the team's daily workflow, and using it to raise the quality bar as well as the pace.Key job responsibilities- Set the technical direction for your team's charter and own its roadmap, balancing new customer experiences with long-term platform health.- Lead deep dives into architecture, performance and reliability, and make and explain design trade-offs.- Look for opportunities to innovate: prototype new approaches, challenge assumptions, and turn promising ideas into production systems.- Shape how your team uses AI across the software lifecycle, focusing on outcomes rather than tools for their own sake.- Hire, coach and develop software engineers. Build a culture of ownership, curiosity and high standards.- Work across device, cloud and app teams to deliver launches that span the organization.- Communicate clearly with senior leadership through written narratives, well-chosen metrics and data-driven decisions.About the teamThe Ring Video Platform organization, based in Cambridge/London, builds and operates the cloud services that power Ring video, from the moment a camera starts streaming to when a customer watches it on their phone. We're a collaborative group of teams with deep expertise in video streaming and distributed systems. We invest heavily in how we build, including how we use AI to do it, and we care about spreading that expertise across the organization.Basic Qualifications:- Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations- Experience in engineering team management- Experience in engineering- Experience in leading the definition and development of multi tier web services- Experience working directly within engineering teams- Experience designing or architecting (design patterns, reliability and scaling) of new and existing systems- Experience partnering with product and program management teamsPreferred Qualifications:- Experience in communicating with users, other technical teams, and senior leadership to collect requirements, describe software product features, technical designs, and product strategy- Experience in recruiting, hiring, mentoring/coaching and managing teams of Software Engineers to improve their skills, and make them more effective, product software engineersAmazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

SummaryThe Reliability Maintenance Engineering (RME) team at Amazon is fundamental to our operations – they're the keeping vital machinery running at all times. As an RME Technician, you'll maintain a wide range of equipment and workspaces while upholding Health and Safety best practices. You'll help to keep your colleagues safe and prevent machine downtime. Our RME Technicians boost the availability and quality of our equipment and work to enhance the operational environment too.Shift Pattern: This role includes working in non-traditional shift pattern, which may include nights and weekendsKey job responsibilities - Proactive and preventative maintenance tasks on a wide range of site equipment - Carry out reactive repairs and fault diagnosis in a live distribution warehouse - Use the latest tools to maximise equipment effectiveness - Uphold all health and safety policies and practices - Support the development and progression of apprentices - Work on continuous improvement projects and roll out best practices across a range of EU sitesA day in the lifeOur RME Technicians are based, so they can respond quickly to any machinery issues. You'll carry out a range of planned preventative maintenance to our sites' equipment to make sure it's working safely. As an RME Technician, you'll also respond promptly to breakdowns, investigating, finding, and implementing solutions as quickly as possible. You'll also make suggestions for long-term improvements.Working alongside senior colleagues, you'll undertake day-to-day maintenance tasks and will liaise with contractors if you need external expertise. You'll work on a range of shifts to make sure our sites are supported around the clock – allowing Amazon to deliver at the speed we're known for.As a Cluster Technician, you'll be assigned a nodal home site that serves as your primary base. However, the role includes an element of travel within your designated cluster of sites. This means you'll move between locations as needed to provide maintenance support, respond to breakdowns, and carry out planned preventative work across multiple facilities. This travel element ensures our sites receive consistent, high-quality technical coverage and gives you the opportunity to broaden your experience across a variety of operational environments.About the teamAmazon Logistics, or AMZL, handles ‘last mile’ delivery duties in partnership with third-party distribution businesses. We utilise creative thinking and continuous improvement initiatives to get millions of physical products into the hands of our customers. Our goal is to make our customers’ delivery experience as smooth as possible and roll out global delivery solutions for our newest concepts, like Amazon Fresh, Prime Now and Amazon Restaurants.There are two sides to what we do. Our ‘under the roof’ associates process millions of products for dispatch to our delivery teams. Our team is people-focused and supportive, particularly as lots of our people work through the night. We focus mostly on operations, with 24/7 shifts in most of our locations.Meanwhile, our ‘on the road’ people work with Amazon Flex - a network of delivery contractors. Every year, we continually raise the bar for customer experience with new, innovative delivery services. We look for new ways to overcome industry wide logistics challenges and new ideas to reduce our carbon footprint, supported by a portfolio of vehicles (including Electric Vehicles) and technology to help us do just that.Basic Qualifications:- NVQ Level 3 in Mechanical, Electrical or Mechatronics, or completed a 4-year UK certified apprenticeship- Valid Full UK Driving License is EssentialPreferred Qualifications:- Associate's degree in Mechnical or Electrical- Experience with material handling equipment (MHE) safety standards accordance with original equipment manufacturer (OEM) and safety standards- Experience with robotic operation and maintenanceAmazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

🛵 Moped Rider Wanted at Domino's Pizza 🍕💨 Ready to ride and deliver smiles? At Domino's Pizza, we're on a mission to become: 🏆 Number in People. Number in Pizza. Our Moped Riders play a vital role in making that happen by delivering hot, fresh pizzas quickly and safely to our customers. If you're a confident, safety-conscious rider with great energy, excellent timekeeping, and a passion for customer service, this could be the perfect opportunity for you. Whether you're an experienced delivery rider or looking for a fresh start, full training is provided — all you need is the right attitude and a valid licence to ride. 🍕 Why Join Domino's? Join the world's largest pizza delivery company and become part of a fast-paced, energetic team where service, quality, teamwork, and ambition are at the heart of everything we do. 💷 What You'll Earn £8.00–£12.71 per hour Customer tips 🛵 What We're Looking For As a Domino's Moped Rider, you should be: ✅ Living locally to the store ✅ Flexible to work evenings and weekends ✅ Comfortable working in a busy, fast-paced environment ✅ Friendly, reliable, and customer-focused ✅ Familiar with the local area (preferred) ✅ Able to speak basic conversational English ✅ Eligible to work in the UK ✅ Hold a valid UK or European Driving Licence with a valid CBT, or a full motorcycle licence ✅ Confident riding a moped safely on public roads No previous delivery experience? No problem — full training is provided. 🌟 What You'll Get In Return Ride your way to fantastic benefits including: 🍕 Competitive hourly pay 🛵 Customer tips 👕 Domino's uniform provided 📈 Career development through our Rising Star Management Programme 🎓 Full training 🎁 Access to the Domino's Discount Scheme 🏖️ 28 days holiday entitlement (pro rata) 💷 Workplace pension scheme 🍕 Discounted or free food ⏰ Working Hours We're looking for riders who can work during our busiest periods, including: Friday, Saturday & Sunday shifts (this may include all three weekend days) Monday–Thursday evenings Bank Holidays Full-Time and Part-Time positions available. Contract Details Up to 40 hours per week In-person role 🚀 Apply Today! If you enjoy being out on the road, providing great customer service, and want to be part of a team that's passionate about pizza, apply today and start your journey as a Domino's Moped Rider! 🛵🍕

🛵 Moped Rider Wanted at Domino's Pizza 🍕💨 Ready to ride and deliver smiles? At Domino's Pizza, we're on a mission to become: 🏆 Number in People. Number in Pizza. Our Moped Riders play a vital role in making that happen by delivering hot, fresh pizzas quickly and safely to our customers. If you're a confident, safety-conscious rider with great energy, excellent timekeeping, and a passion for customer service, this could be the perfect opportunity for you. Whether you're an experienced delivery rider or looking for a fresh start, full training is provided — all you need is the right attitude and a valid licence to ride. 🍕 Why Join Domino's? Join the world's largest pizza delivery company and become part of a fast-paced, energetic team where service, quality, teamwork, and ambition are at the heart of everything we do. 💷 What You'll Earn £8.00–£12.71 per hour Customer tips 🛵 What We're Looking For As a Domino's Moped Rider, you should be: ✅ Living locally to the store ✅ Flexible to work evenings and weekends ✅ Comfortable working in a busy, fast-paced environment ✅ Friendly, reliable, and customer-focused ✅ Familiar with the local area (preferred) ✅ Able to speak basic conversational English ✅ Eligible to work in the UK ✅ Hold a valid UK or European Driving Licence with a valid CBT, or a full motorcycle licence ✅ Confident riding a moped safely on public roads No previous delivery experience? No problem — full training is provided. 🌟 What You'll Get In Return Ride your way to fantastic benefits including: 🍕 Competitive hourly pay 🛵 Customer tips 👕 Domino's uniform provided 📈 Career development through our Rising Star Management Programme 🎓 Full training 🎁 Access to the Domino's Discount Scheme 🏖️ 28 days holiday entitlement (pro rata) 💷 Workplace pension scheme 🍕 Discounted or free food ⏰ Working Hours We're looking for riders who can work during our busiest periods, including: Friday, Saturday & Sunday shifts (this may include all three weekend days) Monday–Thursday evenings Bank Holidays Full-Time and Part-Time positions available. Contract Details Up to 40 hours per week In-person role 🚀 Apply Today! If you enjoy being out on the road, providing great customer service, and want to be part of a team that's passionate about pizza, apply today and start your journey as a Domino's Moped Rider! 🛵🍕