The AWS Professional Services (ProServe) Telco, Media & Entertainment, Gaming and Sports (TMEGS) Delivery Practice is seeking a Sr. Engagement Manager (EM) to own the delivery of complex, outcome-based cloud and AI programs for our customers. In this role you are accountable for business outcomes, not just project milestones. You will help shape what we commit to, negotiate it with customer executives, and deliver it profitably.Most of our engagements are delivered on a fixed-price, outcome-based model. You will turn customer ambitions into measurable outcomes, clear acceptance criteria and a milestone plan that both the customer and AWS can stand behind. You will work with sales and solution architects before signature to make sure what we sell is deliverable. After signature, you will manage scope, change and commercial performance with discipline: tracking earned value, protecting margin, and negotiating trade-offs with customer executives when priorities shift. You are comfortable having difficult conversations early, and you know how to protect both the customer relationship and the commercial position.You will lead delivery teams that use AI throughout the delivery lifecycle, from requirements and design through code generation, testing and operations, to deliver outcomes faster and at higher quality than traditional approaches. You are hands-on with AI-assisted delivery tools, and fluent enough in architecture and engineering to challenge AI-generated plans and designs, make informed trade-offs on performance, security, scalability and cost, and keep quality high as delivery speed increases. You apply AWS frameworks such as Well-Architected and the Cloud Adoption Framework, and you build automated quality gates so standards hold as delivery scales.Our largest programs combine AWS builders with AWS Partner Network (APN) partners and sometimes customer-selected system integrators. You will orchestrate this mixed workforce to a single quality bar. That means setting clear accountability, consistent acceptance criteria and mechanisms that make standards hold by design rather than by inspection. You will also drive change management on the customer side, so the organization adopts what we build and the business value is realized.You will build trusted relationships with senior customer stakeholders up to C-level, report progress in terms of business value delivered, and spot leading indicators of risk such as velocity, environment stability, partner quality and team health, acting on them before they become escalations. As you grow, you will lead larger multi-workstream programs, help shape how we price and measure outcomes, and contribute reusable assets, patterns and AI-enabled practices that make the next engagement faster than the last. You are expected to achieve and maintain relevant AWS certifications, including in AI, and to develop deep domain expertise.The AWS Professional Services organization is a global team of experts that help customers realize their desired business outcomes when using the AWS Cloud. We work together with customer teams and the AWS Partner Network (APN) to execute enterprise cloud and AI initiatives. We provide a collection of offerings that help customers achieve specific outcomes related to enterprise cloud adoption, and focused guidance through our global specialty practices, which cover a variety of solutions, technologies and industries.Key job responsibilities- Owning delivery of complex, outcome-based cloud and AI programs end to end, accountable for customer business outcomes, delivery quality and commercial performance- Working with sales and solution architects before signature to shape scope, define measurable outcomes and acceptance criteria, and confirm what we commit to is deliverable- Negotiating scope, milestones and trade-offs with customer executives, and managing fixed-price engagements through disciplined change control, earned-value tracking and margin protection- Managing engagement revenue and financial health: forecasting revenue against milestones, maintaining an accurate estimate at completion, driving timely milestone acceptance and billing, and identifying expansion opportunities that grow the customer relationship- Leading delivery teams that use AI across the lifecycle (requirements, design, code generation, testing and operations), and applying enough technical depth to challenge AI-generated output and make informed trade-offs on security, performance, scalability and cost- Orchestrating mixed teams of AWS builders, AWS Partner Network partners and customer-selected integrators to a single quality bar, with clear accountability, consistent acceptance criteria and automated quality gates- Driving customer-side change management and adoption, so the organization realizes the value of what we build- Reporting progress to senior stakeholders in terms of business value delivered, and acting on leading indicators of risk (velocity, environment stability, partner quality, team health) before they become escalations- Contributing reusable assets, patterns and AI-enabled delivery practices that make each engagement faster and more repeatable than the lastAbout the teamDiverse Experiences: AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job below, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team Culture - Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career Growth - We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life Balance - We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Basic Qualifications:- 5+ years of leading multiple Agile teams (like Scrum Masters, Product Owners) concurrently or at scale experience- 5+ years of leading and delivering enterprise-level IT engagements experience- 5+ years of cloud computing experience- Knowledge of the value proposition of the public cloud and cloud engagement delivery (IaaS, PaaS, SaaS)- Experience working with, presenting to, and negotiating with C-level executives, IT, lines of business, procurement, finance, legal and internal stakeholders for sizeable commercial/enterprise dealsPreferred Qualifications:- 5+ years of delivering customer engagements in a professional services role experience- AWS certification- Experience with Agile and project management toolsets like Jira, Rally, VersionOne or Taiga- Experience working with and presenting to C-level executives, IT, and lines of businesses across organizations or equivalent- active project management certification (e.g., APM, CSM, PMI-ACP, PRINCE2)Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Office & Admin Jobs in UK
Found 181 active vacancies in this category.
The ABM Solutions & Implementation team within the AWS Global ABM Practice is chartered to define, build, deploy, govern, and enable the solutions that empower 200+ ABM practitioners globally to operate efficiently and at scale. We create, manage, and support the end-to-end delivery of ABM capabilities — from AI-powered technologies to process automation to content management — ensuring our marketers spend less time on manual execution and more time on strategic customer impact.We are seeking an ABM Program Manager to own and scale the AI, data, and operational solutions that support our ABM community. This role sits at the intersection of marketing and technology: you will take complex, ambiguous problems and deliver AI-based solutions end-to-end — from problem definition through design, build, testing, and global rollout. You will act as the key partner between ABM stakeholders, cross-functional teams (Martech teams, Marketing Operations, and our Integrated Demand Center), and external vendors, translating strategic ABM objectives into scalable solutions.This role combines strategic thinking with a builder mindset. You will not simply route requirements to a cross-functional support team — you will assess ABM requirements, and where a solution can be built using out-of-the-box AI tools (such as Amazon Quick, MCP integrations, and Asana), you will build it and enable ABMers to use these solutions effectively. Success means ABM practitioners have an integrated, easy-to-use set of AI-powered tools embedded in their daily workflow that adapt as their accounts evolve — delivered with rigor, field-tested adoption, and measurable impact.Key job responsibilities• Serve as the business lead for ABM AI, data, and operational solutions end-to-end — define the vision, program strategy, requirements, and success criteria for AI-based ABM solutions with limited guidance, operating in problem spaces where the solution is not yet defined.• Design and build AI-powered tools and automation flows from problem definition through production — including customer journey engines, Quick Skill automations, MCP integrations across enterprise platforms (CRM, Highspot, Asana), and reactive signal-monitoring layers that keep solutions current as accounts evolve.• Drive delivery and support of complex, cross-functional solutions — including design, AppSec compliance, build, user acceptance testing with field practitioners, documentation (SOPs and training guides), product demonstrations, and global rollout.• Serve as the key partner between marketing stakeholders, cross-functional teams (Martech teams, Marketing Operations, and our Integrated Demand Center), and external vendors — translating business requirements into technical specifications, and communicating technical constraints back to marketing stakeholders.• Drive AI enablement and adoption across a globally distributed practitioner community — assess AI maturity, build leveling frameworks, deploy Quick Skills tooling, and coach practitioners (e.g., via a Champions program) to scale adoption across all Geos.• Spot risks and drive appropriate trade-offs — understand design approaches within the ABM technology domain (AI/ML frameworks, MCP integrations, data sources, agent orchestration, UI/UX) and ask the right questions to ensure sound decisions.• Define, track, and report on program KPIs (adoption, usage volume, practitioner impact, time savings, delivery quality). Use data to identify bottlenecks, drive improvements, and inform investment decisions.• Create new processes and mechanisms — AI solution generation workflows, orchestration patterns, coaching methodologies, and global rollout mechanisms — and optimize cross-team delivery across engineering and marketing organizations.• Facilitate cross-functional decision-making forums with leaders, technical program managers, and vendors to secure resources, align priorities, and drive timely decisions. Present decisions and program status to senior leadership.• Partner with the Martech team on ABM solution lifecycle management — contributing requirements and field-informed input to platform builds such as buying-group identification services, account planning platforms, and ABM experience products.Basic Qualifications:- Experience building, executing and scaling cross-functional programs or marketing campaigns from concept to completion- Experience using data and metrics to drive improvements- Experience using Microsoft Excel to manipulate and analyze data- Experience working with engineering and technical teams to build automated solutionsPreferred Qualifications:- Experience utilizing systems and tools involving email, web, analytics, and CRM (Marketo, Tableau, Salesforce, etc.) for targeting, segmentation, reporting for demand generation- Experience building, executing and scaling cross-functional marketing programsAmazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
SummaryThe Reliability Maintenance Engineering (RME) team at Amazon is fundamental to our operations – they're the keeping vital machinery running at all times. As an RME Technician, you'll maintain a wide range of equipment and workspaces while upholding Health and Safety best practices. You'll help to keep your colleagues safe and prevent machine downtime. Our RME Technicians boost the availability and quality of our equipment and work to enhance the operational environment too.Shift Pattern: This role includes working in non-traditional shift pattern, which may include nights and weekendsKey job responsibilities - Proactive and preventative maintenance tasks on a wide range of site equipment - Carry out reactive repairs and fault diagnosis in a live distribution warehouse - Use the latest tools to maximise equipment effectiveness - Uphold all health and safety policies and practices - Support the development and progression of apprentices - Work on continuous improvement projects and roll out best practices across a range of EU sitesA day in the lifeOur RME Technicians are based, so they can respond quickly to any machinery issues. You'll carry out a range of planned preventative maintenance to our sites' equipment to make sure it's working safely. As an RME Technician, you'll also respond promptly to breakdowns, investigating, finding, and implementing solutions as quickly as possible. You'll also make suggestions for long-term improvements.Working alongside senior colleagues, you'll undertake day-to-day maintenance tasks and will liaise with contractors if you need external expertise. You'll work on a range of shifts to make sure our sites are supported around the clock – allowing Amazon to deliver at the speed we're known for.As a Cluster Technician, you'll be assigned a nodal home site that serves as your primary base. However, the role includes an element of travel within your designated cluster of sites. This means you'll move between locations as needed to provide maintenance support, respond to breakdowns, and carry out planned preventative work across multiple facilities. This travel element ensures our sites receive consistent, high-quality technical coverage and gives you the opportunity to broaden your experience across a variety of operational environments.About the teamAmazon Logistics, or AMZL, handles ‘last mile’ delivery duties in partnership with third-party distribution businesses. We utilise creative thinking and continuous improvement initiatives to get millions of physical products into the hands of our customers. Our goal is to make our customers’ delivery experience as smooth as possible and roll out global delivery solutions for our newest concepts, like Amazon Fresh, Prime Now and Amazon Restaurants.There are two sides to what we do. Our ‘under the roof’ associates process millions of products for dispatch to our delivery teams. Our team is people-focused and supportive, particularly as lots of our people work through the night. We focus mostly on operations, with 24/7 shifts in most of our locations.Meanwhile, our ‘on the road’ people work with Amazon Flex - a network of delivery contractors. Every year, we continually raise the bar for customer experience with new, innovative delivery services. We look for new ways to overcome industry wide logistics challenges and new ideas to reduce our carbon footprint, supported by a portfolio of vehicles (including Electric Vehicles) and technology to help us do just that.Basic Qualifications:- NVQ Level 3 in Mechanical, Electrical or Mechatronics, or completed a 4-year UK certified apprenticeship- Valid Full UK Driving License is EssentialPreferred Qualifications:- Associate's degree in Mechnical or Electrical- Experience with material handling equipment (MHE) safety standards accordance with original equipment manufacturer (OEM) and safety standards- Experience with robotic operation and maintenanceAmazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
**12 months Fixed Term ContractThe Investigations Manager will carry out critical incident investigations and establish, expand and standardize our team's internal investigation processes. The Amazon Partner Escalations Awareness process is to ensure fair and respectful treatment of Drivers and other employees of Amazon Partners. You contribute to re-active critical cases but also future pro-active incident mitigation.Key job responsibilitiesYour role and responsibilities:• Investigate claims with different levels of severity;• Deep Dive on data from various internal systems; propose remedial action based on investigation findings; production of completed investigation documentation;• Manage assigned casework and close investigations by meeting the expected quality and SLAs;• Consult and collaborate with business partners across (DSP Management, Corporate ER teams, Legal teams, PR and 3rd Party Vendors, Audit and Compliance).About the teamThe Amazon Logistics EU Deliver Service Partners (DSP), Amazon Partner Escalations Team owns all EU wide initiatives aimed to address workplace related escalations involving Amazon Partners and their employees. Our team provides EU Amazon Logistics community with the knowledge, the right short and long-term strategies to drive improvement and delight Drivers and DSP stakeholders, while protecting customer experience.Basic Qualifications:- Experience in program requirements definition, together with data and metrics leveraging to drive improvements- Bachelor's degree, or 3+ years of work in relevant industries such as law, customer service, investigations or project management experience- Proficiency in Arabic languagePreferred Qualifications:- Experience in Incident Management, Threat Management, Corporate Investigations, Law Enforcement, Security Operations, Crisis Management or a related field that involves conducting threat assessments, workplace investigations, and/or incident response- Experience that includes strong analytical skills, attention to detail, and effective communication abilities, or experience in software development- Experience with case management- Excellent written and verbal communication skills- Attention to detail and ability to manage multiple cases simultaneously- Proficiency in Urdu languageAmazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
**12 months Fixed Term ContractThe Investigations Manager will carry out critical incident investigations and establish, expand and standardize our team's internal investigation processes. The Amazon Partner Escalations Awareness process is to ensure fair and respectful treatment of Drivers and other employees of Amazon Partners. You contribute to re-active critical cases but also future pro-active incident mitigation.Key job responsibilitiesYour role and responsibilities:• Investigate claims with different levels of severity;• Deep Dive on data from various internal systems; propose remedial action based on investigation findings; production of completed investigation documentation;• Manage assigned casework and close investigations by meeting the expected quality and SLAs;• Consult and collaborate with business partners across (DSP Management, Corporate ER teams, Legal teams, PR and 3rd Party Vendors, Audit and Compliance).About the teamThe Amazon Logistics EU Deliver Service Partners (DSP), Amazon Partner Escalations Team owns all EU wide initiatives aimed to address workplace related escalations involving Amazon Partners and their employees. Our team provides EU Amazon Logistics community with the knowledge, the right short and long-term strategies to drive improvement and delight Drivers and DSP stakeholders, while protecting customer experience.Basic Qualifications:- Experience in program requirements definition, together with data and metrics leveraging to drive improvements- Bachelor's degree, or 3+ years of work in relevant industries such as law, customer service, investigations or project management experience- Proficiency in Arabic languagePreferred Qualifications:- Experience in Incident Management, Threat Management, Corporate Investigations, Law Enforcement, Security Operations, Crisis Management or a related field that involves conducting threat assessments, workplace investigations, and/or incident response- Experience that includes strong analytical skills, attention to detail, and effective communication abilities, or experience in software development- Experience with case management- Excellent written and verbal communication skills- Attention to detail and ability to manage multiple cases simultaneously- Proficiency in Urdu languageAmazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The Amazon Web Services Professional Services (ProServe) team is seeking a highly skilled and versatile Senior Engagement Manager (EM) to join our team and lead the delivery of complex cloud solution projects. In this role you will combine technical expertise with strong project leadership skills to drive successful implementations of AWS-based solutions for our clients. You will bridge business requirements with technical solutions, facilitating technical discussions and ensuring alignment with customer outcomes. Applying AWS frameworks like Well-Architected and Cloud Adoption Framework while demonstrating technical credibility across diverse stakeholders, you will distill customer needs into clear technical requirements, decompose complex problems, and make informed trade-off decisions considering performance, scalability, security, and business impact. Possessing strong technology and program/project management experience, you will validate technical solutions against business goals, recognize when additional technical evaluation is needed, and manage technical risks. You will be expected to achieve and maintain relevant AWS certifications, develop domain-specific expertise, and effectively communicate technical concepts to both technical and business audiences. As you progress, you’ll lead increasingly complex technical projects, shape cross-organizational technical strategies, and establish best practices in your domain. In this role you will apply your management and leadership capabilities to successfully execute project plans, proactively identify and manage risks, resolve issues, escalate when appropriate, and drive projects to successful completion, while exceeding customer expectations.The AWS Professional Services organization is a global team of experts that help customers realize their desired business outcomes when using the AWS Cloud. We work together with customer teams and the AWS Partner Network (APN) to execute enterprise cloud computing initiatives. Our team provides assistance through a collection of offerings which help customers achieve specific outcomes related to enterprise cloud adoption. We also deliver focused guidance through our global specialty practices, which cover a variety of solutions, technologies, and industries.Eligibility for UK Government Security Clearance is required for this role (https://www.gov.uk/government/publications/united-kingdom-security-vetting-clearance-levels)Key job responsibilitiesAs an experienced technology program/project manager, you will be responsible for: • Leading and managing complex cloud migration and transformation projects/programmes• Ensuring successful delivery of project/programme outcomes within agreed time frames, budget and quality parameters• Developing and executing project/programme level planning with the agility to adjust strategies as necessary to meet evolving business objectives• Building and maintaining strong stakeholder relationships across customers, partners and internal teams at all levels• Driving key decisions and resolving project/programme level risks and issues• Establishing robust governance model, project/programme structure and communication plan• Leading a multidisciplinary teams of technical specialists• Ensuring compliance with security, regulatory and governance requirements• Bridging business requirements with technical solutions, facilitating engineering discussions and ensuring alignment with customer business outcomes• Distilling customer needs into clear technical requirements and map them to business outcomesA day in the lifeDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job below, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer.That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Basic Qualifications:- Experience in leading and delivering enterprise-level IT engagements- Knowledge of technology principles and services including infrastructure, business applications, data management, security, application platforms, and consumer-facing technology- Experience in leading multiple Agile teams (like Scrum Masters, Product Owners) concurrently or at scalePreferred Qualifications:- AWS certification- Experience in delivering customer engagements in a professional services role- Experience with Agile and project management toolsets like Jira, Rally, VersionOne or Taiga- Experience working with and presenting to C-level executives, IT, and lines of businesses across organizations or equivalent- active project management certification (e.g., APM, CSM, PMI-ACP, PRINCE2)Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The Ring Video Platform Team innovates in the video streaming space for Ring cameras. We are passionate about helping customers see what matters at home, whenever they need to. Every day, millions of Ring devices stream, record and process video through services we build and operate. At that scale we hold ourselves to a high bar for reliability, latency, video quality and privacy.We're looking for a technically deep Software Development Manager to lead of our video platform teams. This role suits someone who enjoys the engineering as much as the people side. You'll stay close to the architecture, be comfortable reasoning about protocols, performance and failure modes, and be someone your engineers trust as a technical voice in the room. There's real room to innovate: real-time video at this scale raises hard problems, and many of them have no off-the-shelf answer.We're also changing how we build software. AI is becoming part of every stage of our development lifecycle, from design and coding through review, testing and operations. You'll help shape what that looks like in practice. That means working out where AI genuinely makes engineers more effective, building it into the team's daily workflow, and using it to raise the quality bar as well as the pace.Key job responsibilities- Set the technical direction for your team's charter and own its roadmap, balancing new customer experiences with long-term platform health.- Lead deep dives into architecture, performance and reliability, and make and explain design trade-offs.- Look for opportunities to innovate: prototype new approaches, challenge assumptions, and turn promising ideas into production systems.- Shape how your team uses AI across the software lifecycle, focusing on outcomes rather than tools for their own sake.- Hire, coach and develop software engineers. Build a culture of ownership, curiosity and high standards.- Work across device, cloud and app teams to deliver launches that span the organization.- Communicate clearly with senior leadership through written narratives, well-chosen metrics and data-driven decisions.About the teamThe Ring Video Platform organization, based in Cambridge/London, builds and operates the cloud services that power Ring video, from the moment a camera starts streaming to when a customer watches it on their phone. We're a collaborative group of teams with deep expertise in video streaming and distributed systems. We invest heavily in how we build, including how we use AI to do it, and we care about spreading that expertise across the organization.Basic Qualifications:- Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations- Experience in engineering team management- Experience in engineering- Experience in leading the definition and development of multi tier web services- Experience working directly within engineering teams- Experience designing or architecting (design patterns, reliability and scaling) of new and existing systems- Experience partnering with product and program management teamsPreferred Qualifications:- Experience in communicating with users, other technical teams, and senior leadership to collect requirements, describe software product features, technical designs, and product strategy- Experience in recruiting, hiring, mentoring/coaching and managing teams of Software Engineers to improve their skills, and make them more effective, product software engineersAmazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
SummaryThe Reliability Maintenance Engineering (RME) team at Amazon is fundamental to our operations – they're the keeping vital machinery running at all times. As an RME Technician, you'll maintain a wide range of equipment and workspaces while upholding Health and Safety best practices. You'll help to keep your colleagues safe and prevent machine downtime. Our RME Technicians boost the availability and quality of our equipment and work to enhance the operational environment too.Shift Pattern: This role includes working in non-traditional shift pattern, which may include nights and weekendsKey job responsibilities - Proactive and preventative maintenance tasks on a wide range of site equipment - Carry out reactive repairs and fault diagnosis in a live distribution warehouse - Use the latest tools to maximise equipment effectiveness - Uphold all health and safety policies and practices - Support the development and progression of apprentices - Work on continuous improvement projects and roll out best practices across a range of EU sitesA day in the lifeOur RME Technicians are based, so they can respond quickly to any machinery issues. You'll carry out a range of planned preventative maintenance to our sites' equipment to make sure it's working safely. As an RME Technician, you'll also respond promptly to breakdowns, investigating, finding, and implementing solutions as quickly as possible. You'll also make suggestions for long-term improvements.Working alongside senior colleagues, you'll undertake day-to-day maintenance tasks and will liaise with contractors if you need external expertise. You'll work on a range of shifts to make sure our sites are supported around the clock – allowing Amazon to deliver at the speed we're known for.As a Cluster Technician, you'll be assigned a nodal home site that serves as your primary base. However, the role includes an element of travel within your designated cluster of sites. This means you'll move between locations as needed to provide maintenance support, respond to breakdowns, and carry out planned preventative work across multiple facilities. This travel element ensures our sites receive consistent, high-quality technical coverage and gives you the opportunity to broaden your experience across a variety of operational environments.About the teamAmazon Logistics, or AMZL, handles ‘last mile’ delivery duties in partnership with third-party distribution businesses. We utilise creative thinking and continuous improvement initiatives to get millions of physical products into the hands of our customers. Our goal is to make our customers’ delivery experience as smooth as possible and roll out global delivery solutions for our newest concepts, like Amazon Fresh, Prime Now and Amazon Restaurants.There are two sides to what we do. Our ‘under the roof’ associates process millions of products for dispatch to our delivery teams. Our team is people-focused and supportive, particularly as lots of our people work through the night. We focus mostly on operations, with 24/7 shifts in most of our locations.Meanwhile, our ‘on the road’ people work with Amazon Flex - a network of delivery contractors. Every year, we continually raise the bar for customer experience with new, innovative delivery services. We look for new ways to overcome industry wide logistics challenges and new ideas to reduce our carbon footprint, supported by a portfolio of vehicles (including Electric Vehicles) and technology to help us do just that.Basic Qualifications:- NVQ Level 3 in Mechanical, Electrical or Mechatronics, or completed a 4-year UK certified apprenticeship- Valid Full UK Driving License is EssentialPreferred Qualifications:- Associate's degree in Mechnical or Electrical- Experience with material handling equipment (MHE) safety standards accordance with original equipment manufacturer (OEM) and safety standards- Experience with robotic operation and maintenanceAmazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
SummaryThe Reliability Maintenance Engineering (RME) team at Amazon is fundamental to our operations – they're the keeping vital machinery running at all times. As an RME Technician, you'll maintain a wide range of equipment and workspaces while upholding Health and Safety best practices. You'll help to keep your colleagues safe and prevent machine downtime. Our RME Technicians boost the availability and quality of our equipment and work to enhance the operational environment too.Shift Pattern: This role includes working in non-traditional shift pattern, which may include nights and weekendsKey job responsibilities - Proactive and preventative maintenance tasks on a wide range of site equipment - Carry out reactive repairs and fault diagnosis in a live distribution warehouse - Use the latest tools to maximise equipment effectiveness - Uphold all health and safety policies and practices - Support the development and progression of apprentices - Work on continuous improvement projects and roll out best practices across a range of EU sitesA day in the lifeOur RME Technicians are based, so they can respond quickly to any machinery issues. You'll carry out a range of planned preventative maintenance to our sites' equipment to make sure it's working safely. As an RME Technician, you'll also respond promptly to breakdowns, investigating, finding, and implementing solutions as quickly as possible. You'll also make suggestions for long-term improvements.Working alongside senior colleagues, you'll undertake day-to-day maintenance tasks and will liaise with contractors if you need external expertise. You'll work on a range of shifts to make sure our sites are supported around the clock – allowing Amazon to deliver at the speed we're known for.As a Cluster Technician, you'll be assigned a nodal home site that serves as your primary base. However, the role includes an element of travel within your designated cluster of sites. This means you'll move between locations as needed to provide maintenance support, respond to breakdowns, and carry out planned preventative work across multiple facilities. This travel element ensures our sites receive consistent, high-quality technical coverage and gives you the opportunity to broaden your experience across a variety of operational environments.About the teamAmazon Logistics, or AMZL, handles ‘last mile’ delivery duties in partnership with third-party distribution businesses. We utilise creative thinking and continuous improvement initiatives to get millions of physical products into the hands of our customers. Our goal is to make our customers’ delivery experience as smooth as possible and roll out global delivery solutions for our newest concepts, like Amazon Fresh, Prime Now and Amazon Restaurants.There are two sides to what we do. Our ‘under the roof’ associates process millions of products for dispatch to our delivery teams. Our team is people-focused and supportive, particularly as lots of our people work through the night. We focus mostly on operations, with 24/7 shifts in most of our locations.Meanwhile, our ‘on the road’ people work with Amazon Flex - a network of delivery contractors. Every year, we continually raise the bar for customer experience with new, innovative delivery services. We look for new ways to overcome industry wide logistics challenges and new ideas to reduce our carbon footprint, supported by a portfolio of vehicles (including Electric Vehicles) and technology to help us do just that.Basic Qualifications:- NVQ Level 3 in Mechanical, Electrical or Mechatronics, or completed a 4-year UK certified apprenticeship- Valid Full UK Driving License is EssentialPreferred Qualifications:- Associate's degree in Mechnical or Electrical- Experience with material handling equipment (MHE) safety standards accordance with original equipment manufacturer (OEM) and safety standards- Experience with robotic operation and maintenanceAmazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
SummaryThe Reliability Maintenance Engineering (RME) team at Amazon is fundamental to our operations – they're the keeping vital machinery running at all times. As an RME Technician, you'll maintain a wide range of equipment and workspaces while upholding Health and Safety best practices. You'll help to keep your colleagues safe and prevent machine downtime. Our RME Technicians boost the availability and quality of our equipment and work to enhance the operational environment too.Shift Pattern: This role includes working in non-traditional shift pattern, which may include nights and weekendsKey job responsibilities - Proactive and preventative maintenance tasks on a wide range of site equipment - Carry out reactive repairs and fault diagnosis in a live distribution warehouse - Use the latest tools to maximise equipment effectiveness - Uphold all health and safety policies and practices - Support the development and progression of apprentices - Work on continuous improvement projects and roll out best practices across a range of EU sitesA day in the lifeOur RME Technicians are based, so they can respond quickly to any machinery issues. You'll carry out a range of planned preventative maintenance to our sites' equipment to make sure it's working safely. As an RME Technician, you'll also respond promptly to breakdowns, investigating, finding, and implementing solutions as quickly as possible. You'll also make suggestions for long-term improvements.Working alongside senior colleagues, you'll undertake day-to-day maintenance tasks and will liaise with contractors if you need external expertise. You'll work on a range of shifts to make sure our sites are supported around the clock – allowing Amazon to deliver at the speed we're known for.As a Cluster Technician, you'll be assigned a nodal home site that serves as your primary base. However, the role includes an element of travel within your designated cluster of sites. This means you'll move between locations as needed to provide maintenance support, respond to breakdowns, and carry out planned preventative work across multiple facilities. This travel element ensures our sites receive consistent, high-quality technical coverage and gives you the opportunity to broaden your experience across a variety of operational environments.About the teamAmazon Logistics, or AMZL, handles ‘last mile’ delivery duties in partnership with third-party distribution businesses. We utilise creative thinking and continuous improvement initiatives to get millions of physical products into the hands of our customers. Our goal is to make our customers’ delivery experience as smooth as possible and roll out global delivery solutions for our newest concepts, like Amazon Fresh, Prime Now and Amazon Restaurants.There are two sides to what we do. Our ‘under the roof’ associates process millions of products for dispatch to our delivery teams. Our team is people-focused and supportive, particularly as lots of our people work through the night. We focus mostly on operations, with 24/7 shifts in most of our locations.Meanwhile, our ‘on the road’ people work with Amazon Flex - a network of delivery contractors. Every year, we continually raise the bar for customer experience with new, innovative delivery services. We look for new ways to overcome industry wide logistics challenges and new ideas to reduce our carbon footprint, supported by a portfolio of vehicles (including Electric Vehicles) and technology to help us do just that.Basic Qualifications:- NVQ Level 3 in Mechanical, Electrical or Mechatronics, or completed a 4-year UK certified apprenticeship- SVQ Level 3 (or equivalent) in Mechanical, Electrical or Mechatronics, or completed a 4-year UK certified apprenticeship- Valid Full UK Driving License is EssentialPreferred Qualifications:- Associate's degree in Mechnical or Electrical- Experience with material handling equipment (MHE) safety standards accordance with original equipment manufacturer (OEM) and safety standards- Experience with robotic operation and maintenanceAmazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
SummaryThe Reliability Maintenance Engineering (RME) team at Amazon is fundamental to our operations – they're the keeping vital machinery running at all times. As an RME Technician, you'll maintain a wide range of equipment and workspaces while upholding Health and Safety best practices. You'll help to keep your colleagues safe and prevent machine downtime. Our RME Technicians boost the availability and quality of our equipment and work to enhance the operational environment too.Shift Pattern: This role includes working in non-traditional shift pattern, which may include nights and weekendsKey job responsibilities - Proactive and preventative maintenance tasks on a wide range of site equipment - Carry out reactive repairs and fault diagnosis in a live distribution warehouse - Use the latest tools to maximise equipment effectiveness - Uphold all health and safety policies and practices - Support the development and progression of apprentices - Work on continuous improvement projects and roll out best practices across a range of EU sitesA day in the lifeOur RME Technicians are based, so they can respond quickly to any machinery issues. You'll carry out a range of planned preventative maintenance to our sites' equipment to make sure it's working safely. As an RME Technician, you'll also respond promptly to breakdowns, investigating, finding, and implementing solutions as quickly as possible. You'll also make suggestions for long-term improvements.Working alongside senior colleagues, you'll undertake day-to-day maintenance tasks and will liaise with contractors if you need external expertise. You'll work on a range of shifts to make sure our sites are supported around the clock – allowing Amazon to deliver at the speed we're known for.As a Cluster Technician, you'll be assigned a nodal home site that serves as your primary base. However, the role includes an element of travel within your designated cluster of sites. This means you'll move between locations as needed to provide maintenance support, respond to breakdowns, and carry out planned preventative work across multiple facilities. This travel element ensures our sites receive consistent, high-quality technical coverage and gives you the opportunity to broaden your experience across a variety of operational environments.About the teamAmazon Logistics, or AMZL, handles ‘last mile’ delivery duties in partnership with third-party distribution businesses. We utilise creative thinking and continuous improvement initiatives to get millions of physical products into the hands of our customers. Our goal is to make our customers’ delivery experience as smooth as possible and roll out global delivery solutions for our newest concepts, like Amazon Fresh, Prime Now and Amazon Restaurants.There are two sides to what we do. Our ‘under the roof’ associates process millions of products for dispatch to our delivery teams. Our team is people-focused and supportive, particularly as lots of our people work through the night. We focus mostly on operations, with 24/7 shifts in most of our locations.Meanwhile, our ‘on the road’ people work with Amazon Flex - a network of delivery contractors. Every year, we continually raise the bar for customer experience with new, innovative delivery services. We look for new ways to overcome industry wide logistics challenges and new ideas to reduce our carbon footprint, supported by a portfolio of vehicles (including Electric Vehicles) and technology to help us do just that.Basic Qualifications:- NVQ Level 3 in Mechanical, Electrical or Mechatronics, or completed a 4-year UK certified apprenticeship- Valid Full UK Driving License is EssentialPreferred Qualifications:- Associate's degree in Mechnical or Electrical- Experience with material handling equipment (MHE) safety standards accordance with original equipment manufacturer (OEM) and safety standards- Experience with robotic operation and maintenanceAmazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Closing date: Wednesday, 21st of October *remote working role* Must be based within Northern Ireland. About Axiom: Axiom, a leading global marketplace for corporate legal talent, is leading the revolution of who does the work in the legal industry. The Axiom model disrupts the traditional allocation of work to law firms and in-house teams. By matching highly credentialed lawyers with legal work across industries and practice areas, Axiom enables clients to become more agile and efficient, and empowers lawyers to pursue more of the work they love. Axiom serves over half the Fortune 100 with offerings that combine flexible talent, technology, and know-how in the business of law. About the role: Axiom is seeking a HRBP to join our global People team. At Axiom, HRBPs, known as Talent Partners, are responsible for bringing out the best in our people and helping the business deliver results and growth in a values-driven way. Based in Belfast, this role will work alongside the business to develop policy implementation, support best practices, coach managers and team members alike, and you’ll be a key player in people development across the company. Reporting to the Global Talent Partner Lead, you’ll partner with other Talent Partners and directly with our business leaders and their teams based in our International Offices (in the UK, Asia and Australia) with the opportunity to solve complex problems and impact our people strategy all while creating meaningful and lasting relationships. You will also build key relationships within the Axiom People Team, working with colleagues in our Compensation & Benefits, Recruitment, People Development, and HRIS teams, being part of a collaborative and people-centric function. Responsibilities: Partner directly with managers and leaders advising and pro-actively anticipating their people needs including rolling out organisational structures, providing counsel on performance management, advising on complex people issues, providing compensation and recognition recommendations, and overall, operating as the key thought partner on all things people. Be accountable for the team member experience from hire to retire including scoping job roles with management, career development and coaching, running our bi-annual feedback and development processes for your functions (including promotion process), partnering on improvement implementation following engagement surveys, analysing exit and attrition trends to create proactive solutions and owning people compliance within your business area. Own the successful resolution of employee relations issues by providing counsel and direction for cyclical and ad hoc performance management and operating as an advisor to team members on their development and career goals at Axiom. Empower and upskill Managers, acting as a point of contact for HR issues & using judgment regarding escalating issues and asking for assistance. Help develop and implement strong diversity and inclusion practices across the business. Collaborate cross-functionally with internal teams and oversee insights based, output orientated project work to ensure cohesive delivery of HR programs and services to the wider business. About you: You are adaptable, authentic, accountable, and values-driven. You’re a team player who always gives their best and inspires others to do the same. This role requires curiosity, resourcefulness, analytical thinking, proactivity and collaboration. In addition to the above, here are the required skills, knowledge, capabilities, and education for this role: Essential Criterial: 5+ years of experience working in a HR Business Partner role with experience across some of the following HR disciplines: employee relations, recruitment, performance management, employment law, compensation practices or organisational design. Working knowledge of UK employment legislation. Experience working with global teams. Excellent communication skills and demonstrated ability to build credibility with all levels within an organisation. Able to use and interpret data and apply a data-driven approach to decision making. Ability to operate in a fast-paced environment, which includes multi-tasking and the ability to quickly turn-around and deliver outcomes. Meticulous organisational and planning skills. Desirable Criteria: Experience working with teams in APAC. Experience using HR / Talent Management Systems (e.g. Workday, Culture Amp) . Our People Reflect Our Values! We are: Innovative: We generate new, creative, and disruptive ideas to change the status quo in their fields Performance Oriented: We possess an unbelievable work ethic and unwavering commitment to quality Cross-functionally collaborative: We bring others together, creating strong relationships across lines of difference Data & Fact Based: We seek to understand and learn from information and perspectives everywhere Customer First: We aim to delight our clients and legal talent at every opportunity Accommodation for Individuals with Disabilities: Upon request and consistent with applicable laws, Axiom will attempt to provide reasonable accommodations for individuals with disabilities who require an accommodation to participate in the application process. To request an accommodation to complete the application form, please contact us at benefits@axiomlaw.com and include “Applicant Accommodation” in the subject line.