Operations Manager , Operations Manager

Operations is the beating heart of Amazon. This key part of our business makes sure we fulfill and dispatch orders efficiently so that our customers get their items on time. It’s driven by Operations Managers who bring the team together to push excellence in safety, quality and productivity across our sites. At your site, you’ll lead other managers and create the operational plan that helps your teams meet their targets. This role is all about driving operational excellence to create the Amazon of tomorrow.

Key job responsibilities
Key job responsibilities

Manage and develop a team of Area Managers
Lead operational teams on a shift, deal with issues, and positively impact site performance
Analyse shift performance against relevant business objectives, and put in place actions to improve our operational excellence
Work closely with other support teams, including HR, Finance, Health and Safety, and Security
Design and deliver initiatives across the sites to improve operational performance

A day in the life
You’ll lead shifts at of our operational sites. You’ll also be the key link between a number of teams, including finance, safety and operations integration teams. That means you’ll be close to the day-to-day operations at your site but also contribute to new ways to innovate at your site.

A typical day will involve meetings with different areas of the business, deep diving into performance and risk metrics for sites, and looking ahead to prepare for different levels of demand. Every day will also involve mentoring and coaching your team. You’ll be a source of leadership and support your team to be the best managers they can be.

Basic Qualifications:

- Bachelor's degree, or Master's degree
- Experience within a distribution center, logistics, or manufacturing environment
- Speak, write, and read fluently in English at C1 level or above
- Relevant experience of working within a complex stakeholder structure

Preferred Qualifications:

- Preferred qualifications are not required to apply for a position at Amazon. If you have all the basic qualifications above, we’d love to hear from you.
- Experience in managing third-party relationships
- Experience of applying Lean, Six Sigma, and Kaizen methodologies

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Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

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