Hotel Receptionist

Role Overview

Hotel Xenia, Autograph Collection is a contemporary boutique hotel located in South Kensington, London. With 99 guest rooms and suites, an Italian restaurant, an early hour's bar, cigar garden, private dining, and events area. Xenia offers truly unique experience for our guests, a modern, yet comfortable home away from home ambience. Our F&B offering, in addition to the hotel's lounge menu and brea

Key Responsibilities

• Carrying out day-to-day operational responsibilities in accordance with company standards and policies
• Communicating effectively with internal team members and external stakeholders or clients
• Handling inquiries, maintaining accurate records, and completing administrative tasks efficiently
• Prioritizing workload effectively to meet established deadlines and performance objectives
• Contributing positively to a collaborative, inclusive, and goal-oriented workplace culture
• Participating in professional training, team meetings, and continuous improvement initiatives

Candidate Requirements

• Motivated, proactive approach with strong organizational and time-management skills
• Solid verbal and written communication skills with strong attention to detail
• Proficiency with common computer systems, tools, and digital platforms relevant to the role
• Ability to solve problems pragmatically, work independently, and support colleagues
• Valid right to work in the United Kingdom

What Is Offered

• Compensation: £31,118.69 / yr
• Contract Type: CONTRACT
• Location: London, UK
• Competitive compensation package aligned with industry benchmarks and experience
• Generous paid annual leave entitlement plus UK statutory bank holidays
• Company workplace pension scheme with employer matching contributions
• Comprehensive, structured training, and opportunities for professional growth
• Supportive working environment with access to employee assistance and wellness programs