Casual Sales Assistant

Role Overview

Job Description What You'll Do Greet customers, answer questions, and help them find the right product. Deliver brilliant service at every touchpoint, from the door to the till. Keep the shop floor tidy, well-stocked, and visually on point. Replenish shelves and rails so the floor is always ready for the next customer. Process transactions quickly and accurately. Promote current offers and spot smart upsell opportunities. Work as team to hit daily sales and service goals.

Key Responsibilities

• Carrying out day-to-day operational responsibilities in accordance with company standards and policies
• Communicating effectively with internal team members and external stakeholders or clients
• Handling inquiries, maintaining accurate records, and completing administrative tasks efficiently
• Prioritizing workload effectively to meet established deadlines and performance objectives
• Contributing positively to a collaborative, inclusive, and goal-oriented workplace culture
• Participating in professional training, team meetings, and continuous improvement initiatives

Candidate Requirements

• Motivated, proactive approach with strong organizational and time-management skills
• Solid verbal and written communication skills with strong attention to detail
• Proficiency with common computer systems, tools, and digital platforms relevant to the role
• Ability to solve problems pragmatically, work independently, and support colleagues
• Valid right to work in the United Kingdom

What Is Offered

• Compensation: £31,118.66 / yr
• Contract Type: FULL TIME
• Location: Birmingham, West Midlands
• Competitive compensation package aligned with industry benchmarks and experience
• Generous paid annual leave entitlement plus UK statutory bank holidays
• Company workplace pension scheme with employer matching contributions
• Comprehensive, structured training, and opportunities for professional growth
• Supportive working environment with access to employee assistance and wellness programs